Smith Reviews

3.3

48% would recommend to a friend

(212 total reviews)

Nick Bedford

31% approve of CEO

44% positive business outlook

Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

212 reviews
1.0
18 May 2014
Recommend
CEO approval
Business outlook

Pros

decent pay, decent benefits, comm uncapped

Cons

this place is boring, unimaginative, dying. The people there are only in their own clicks, complain a lot, super rude. Managers have no backbones always bullied by employees. If you are a big fish than you rule the place if not you are noone and all your sales can be taken away. do not come to work here.

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Smith Response
12y
At Smith & Associates, success is determined by an individual’s attitude. We hire talented entrepreneurs and provide them with the tools needed to succeed. No company can make everyone happy 100% of the time but boring? Boring and Smith are not two words that go together. In fact, we just celebrated our 30th year in business by holding a week-long celebration for our employees. We flew in 55 people from our overseas and other domestic offices and we were all treated like rock stars! Speaking of rock stars, we were treated to a private concert by Don Felder from the Eagles, a private lunch with Steve Wozniak (yes, the Woz) and laughed with Dennis Miller from Saturday Night Live! We have also averaged over the half-billion dollar mark in sales the last three years so a claim of dying is greatly exaggerated. In short, we are very much alive and growing and we attribute that to everyone at Smith. On any given day, our employees work side-by-side with leaders at all levels of our company, because our employees matter. We are extremely proud of our workplace culture and encourage innovation and a strong work ethic! We regret that the writer does not share this opinion of us and encourage the writer to contact us directly with his specific concerns.
1.0
8 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Nothing to comment about in this content.

Cons

Terminate employees without valid reason due to personal grudges. Abusing of power and authority in Singapore operational hubs behind closed doors.

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Smith Response
1y
Smith maintains an open-door policy with upper management to foster a culture of transparency and collaboration, and we provide the necessary tools and resources to support our employees’ success. We strive to provide flexibility when possible and are always willing to work with our employees when unfavorable situations arise. Job duties and responsibilities are clearly articulated, and employees are held accountable for their performance.
1.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Salary package and bonuses is promising.

Cons

- A company that squeezes employees like sugarcane - drained, discarded, and disrespected. - Promotions for puppets, punishments for performers - enter at your own risk! - Half your leave withheld, half-truths in interview, zero respect in reality. - Management by sugarcoating and exploitation, not by merit or experience. Surviving by hijacking the credit of employees' hard work. Parachuted in two clueless puppets, people with little to no relevant experience and basic respect - who excel only in sugarcoating and abusing their authority. If you value your career, sanity, or even basic respect. Avoid this place at all costs! This company doesn't even deserve a single star - not even half.

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Smith Response
8mo
Thank you for your feedback. As an entrepreneurial company, Smith rewards individuals who take the initiative and seize opportunity. The promising salary package and bonus structure come with the expectation that employees work hard and adapt to constructive feedback from their managers and teammates. Promotions and salary increases are determined based on the performance of employees. We wish you the best of luck in your future endeavors.
Viewing 1 - 3 of 212 Reviews

Glassdoor has 247 Smith reviews submitted anonymously by Smith employees. Read employee reviews and ratings on Glassdoor to decide if Smith is right for you.