Reviews by job title

42 reviews
3.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

During shortages, you can make a lot of money. If you're smart, motivated, and disciplined, you can earn quickly. The offices are really nice. Some cool and talented people to work with.

Cons

No real training—you have to figure everything out yourself. The base salary is extremely low, making it impossible to live on without commissions. When there’s no shortage, you’re barely making any money. Compensation is inconsistent—if it's a good year, they pay well, but in bad years, they don’t seem to care about employees. Very little flexibility—you’re required to be in the office every day with few sick days a year. No understanding of remote work, even though it would be totally possible. Management doesn’t provide many resources or guidance.

avatar
Smith Response
1y
Thank you for your feedback. As an entrepreneurial company, we operate in a fast-paced environment that rewards individuals who take the initiative and seize opportunities. Our comprehensive learning and development programs are just some of the tools Smith provides employees to succeed. Smith also offers a wide range of online and in-person training. While we recognize the growing importance of flexible work arrangements, Smith maintains that in-office collaboration and teamwork are essential for achieving success. Additionally, we uphold an open-door policy with upper management to promote a culture of transparency. Our compensation structure, benefits packages, and uncapped commissions are designed to be competitive to attract and retain top talent.
3.0
14 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Opportunities to make money in a short period

Cons

Probably not for fresh fish

avatar
Smith Response
1y
Thank you for your feedback. Smith offers a variety of tools and resources to support the growth and ongoing success of our employees. Best wishes for your future endeavors.
5.0
30 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Unlimited income as a sales rep. Truly unlimited. The more successful salesreps make a very handsome living and the company rewards great salespeople with management opportunities. Also an extremely diverse company.

Cons

You will have to get your own customers to be a top producer.

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Smith Response
3y
Thank you for your feedback. We are proud of the entrepreneurial environment that we’ve created at Smith and reward those who take initiative and seize opportunities. Thank you for being part of the Smith family!
4.0
5 Sept 2022

Great worker

Recommend
CEO approval
Business outlook

Pros

Creating opportunities for job seekers

Cons

Nothing in particular. They’re perfect

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Smith Response
3y
Thank you for your feedback. Smith is proud of the dynamic career-development opportunities we provide for all employees. Thank you for being part of the Smith family!
5.0
18 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Good employer and great opportunities

Cons

Hard work pays off. If you are not a hard worker, this might me a con...

avatar
Smith Response
2y
Thank you for your feedback! Smith is an entrepreneurial company and rewards those who take initiative and seize opportunities. Thank you for being part of the Smith family!
5.0
14 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Compensation and work environment Opportunities

Cons

No cons during my period.

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Smith Response
2y
Thank you for your feedback, and best wishes on your future endeavors!
3.0
1 Feb 2024

good

Recommend
CEO approval
Business outlook

Pros

Good working environment, Provides learning opportunities

Cons

No transport/allowance provides. Cafeteria needs to be improved

avatar
Smith Response
2y
Thank you for your feedback. We are proud of the positive culture and professional-development opportunities we’ve created at Smith. We also recently remodeled our Bangalore office to give it a fresh look and feel and make better use of the space to accommodate our growing team. Best wishes on your future endeavors.
2.0
18 Jul 2023

No room to grow

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good office set-up with all the material things you need to perform your daily duties. Central location of the office. Relaxed local managers. Lots of marketing materials available for employees. End of the year budget for team dinner. Yearly bonus.

Cons

No room to grow as promotions are scarce and mostly in the sales department. Managers are named based on their personal performance and continue to do their usual tasks. Majority of them have zero people skills and use their position as perk in performing their tasks. They don't support their team but rather live by the "divide and conquer" phrase. Their main feature is that they don't retaliate and always carry the word of upper management to the masses. Pay is a lot lower than the market. There are pay gaps and perks between offices around the world. Bonuses for non-sales personnel are fluctuating based on unknown algorithms so you will never know how much you are going to get at the end of the month, if any. Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have. There is no opportunity for employees to assess their managers which might offer some insights on how good ( or rather bad) they are performing. In theory the company has a great culture but in practice none of it is actually followed. It's a company where everybody will try to either steal your work, take credit for your work or minimize your achievements. Stealing and undercutting is seem as competition and encouraged with upper management rarely getting involved in setting the things straight. Smaller offices are seen as not worthy of attention and colleagues from bigger offices treat the employees as they are some third world country insignificant humans. Expect the big sharks, a.k.a. senior employees, to jump at your neck and reclaim your business. Upper managers are not aligned on what standards they should apply. Leadership is a parade of what is supposed to be done, the reality is those principles are not respected. Lack of professionalism and work ethics at all levels - you will get backstabbed and management will only look from afar. During the exit interview the HR is not actually interested in why you are leaving and the form they give you to fill in is very limited in terms of having the opportunity to actually state the real issues.

avatar
Smith Response
2y
Smith is an entrepreneurial company and rewards those who take initiative and seize opportunity. Whenever possible, we strive to promote from within, and many of our managers and members of leadership across all departments started in entry-level roles at Smith, giving them invaluable insight into the needs and expectations of their teams. All employees are encouraged to utilize the numerous tools and resources available to them to hone their skills and grow their careers. Our leadership and development opportunities are offered on a merit-based system, and those who achieve will gain even greater opportunities. Please reach out to HR or your manager if you would like to discuss further.
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