Softcat Reviews

4.2

79% would recommend to a friend

(836 total reviews)
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Graham Charlton

94% approve of CEO

82% positive business outlook

Softcat has an employee rating of 4.2 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Softcat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews
4.0
16 Mar 2023

Great Place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Company and really value their staff

Cons

Workload can be heavier for some team members

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Softcat Response
3y
Thank you for your review! Many thanks, Elisha
1.0
14 Sept 2015

Unprofessional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A successful company. - Great offices (modern and colourful).

Cons

- The e-mails that circulate around the office are quite frankly embarrassing. A disgrace to the company. Many of them are racist and derogatory towards women. Surprisingly, it is the Sales Managers who are the main culprits. - New starts are given 300 accounts that have been recycled from the CRM. Many of these accounts are duplicates or simply not worth calling. - The progression route to Team Leader can happen within 2 years or less, which means that someone with very little experience or industry knowledge can be in charge of many other people. - It is easy to feel like a small fish in a big pond. - New starts are subject to brainwashing.

1.0
1 Oct 2019

Poor

Recommend
CEO approval
Business outlook

Pros

Decent training, Great CRM system, nights out , good commission scheme , if you are friends with the right people you can literally do anything and not be sacked, god help you if you’re not

Cons

I had taken 3 weeks off due to mental health and when I returned I was taken into a meeting with my boss who threatened me with the sack if I did not hit target at the end of the month. This did not help with my current mental state (which he knew about beforehand). Very poor from a company which claims to take this issue seriously. If you are in the Clique you can do whatever you want. Including turning up late or just not showing up at all due to being hungover. Very wolf of Wall Street feeling. People throwing balls across the office and at people who are on the phone. Claim to be a laid back environment however there is a difference to laid back and downright unprofessional Cold calling If someone leaves, that persons accounts are divvied up to the managers friends instead of fairly. If you are struggling one month you will be punished and not given new accounts from people that leave. Therefore you fall further behind instead of management helping you.

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Softcat Response
6y
Hello. We are sorry to read such a disappointing review. I would appreciate if you could contact me so we can understand your specific experience further and we take appropriate action. We continually strive to ensure employees view Softcat as a great place to work. Many thanks, Patricia Winter, HR Director - interim
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Glassdoor has 854 Softcat reviews submitted anonymously by Softcat employees. Read employee reviews and ratings on Glassdoor to decide if Softcat is right for you.