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      SolvIT

      Engaged employer

      SolvIT Reviews

      4.0

      79% would recommend to a friend

      (71 total reviews)

      Paul Miner

      87% approve of CEO

      75% positive business outlook

      Ratings by category

      4.5

      Diversity and inclusion

      4.4

      Work/Life balance

      4.2

      Culture and values

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.4

      Career opportunities

      SolvIT has an employee rating of 4.0 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SolvIT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      1.0
      16 May 2020

      Was once a great company that sadly went down hill barely over 1 year before I left

      It help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The below were true before the company took a terrible dark turn slightly over 1 year before I left: *An awesome company culture where I made relationships that would last a lifetime *Appreciated and valued employees for what they were and contributed to the company despite shortcomings on being able to advance *Embraced workplace friendships *Valued long time loyal employees as long as they were performing which they were *Barbecues, tailgates, company outings, lunch ins were very nice from throughout my time there. They became a lot less, but still existed a little even after the bad turn the company took overall *Healthcare and 401K benefits were pretty solid, but did become a bit worse overtime

      Cons

      These things listed below started and became apparent after the company took a tragic downturn that did not have to happen but they choose to be that way starting around the down turn: *Office drama and politics were an unmitigated disaster and nightmare based on horrible treatment of great friends of mine and each other for elementary schoollsh garbage that was non-work related that made coming to work like hell during the time and eventually contributed to one of the affected ones quitting months later *Double standards regarding supervisors and managers being able to talk or befriend certain employees over non-work related stuff which is elementary schoolish while making it sacred they cannot talk to someone else they were closer friends with and being mean over the dumbest stuff just to please someone others over non-work related matters and etc... *The open door policy and anytime feedback survey they often tout is a big fat lie as it did no good and in fact threatened firings of some great employees who were afraid to fill it out *Half truths and lies about many things including continuing to pretend to be a family oriented company and pretending to still embrace workplace friendships when they are not those anymore based on the stupid rules they now place on managers and supervisors over stuff not even work related. *Childish grudges and such and terrible drama were held and continued to be held at many times by certain employees and team leads/supervisors/managers *Obsession with embracing change just for the sake of change the even if it is not change for the better

      1.0
      18 Jun 2020

      Good until the end

      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Immediate manager was amazing. Always cared about their employees and fought for what they believe was right

      Cons

      BE AWARE. This companies response to the COVID-19 pandemic was to TERMINATE most of their best employees that were paid highly and/or had families on their insurance. All the while keeping the part time employees who barely knew how the help desk worked. Employees with a combined 30+ years working at this company were kicked to the curb, leaving the rest of the team with little to work with. Upper management is EXTREMELY tone deaf on what it's like to be a tech these days. Almost constant micromanagement and critique for everything you do.

      avatar
      SolvIT Response
      5y
      Thank you for your feedback. Even though less-than-favorable reviews are something no company sets out to achieve, we do appreciate you taking the time. As you pointed out, your experience with SolvIT and your manager was positive until the COVID pandemic struck. The financial ramifications were swift throughout many companies. SolvIT and our clients were not spared. The normal business workflows that determine our staffing needs came to a halt with no immediate end in sight. As a result, in order to meet our client’s needs, hard budget decisions had to be made. As unfortunate as those decisions are, they are a reality brought about by the pandemic. We truly wish the circumstances could have been different. We thank you for your years of service and extend our best to you both personally and professionally.
      1.0
      10 Dec 2019

      It's not the worst but far from the best.

      Helpdesk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Office environment meaning the typical shenanigans of not much work needs to be done. The existence of the job its self so you can get through HR filters for other jobs.

      Cons

      Pay is mediocre little to no room to advance. Every management level position is held by a small group of 5ish people that all help only each other and seem to be easily aggravated by having to do any work. Everyone is clearly friends especially again at the higher management level and they typically are not welcoming of new people. This is done very subtlety. Training was very poor and everything is learned as you go, although i don't want to say there's nothing to learn, everything is incredibly proprietary so you won't find much application of the technical skills outside of the job it also makes it very easy to prevent promotions as the only way to learn this system is only through this company, they have no competitors.

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      Glassdoor has 78 SolvIT reviews submitted anonymously by SolvIT employees. Read employee reviews and ratings on Glassdoor to decide if SolvIT is right for you.