Sprinklr Reviews

3.5

55% would recommend to a friend

(2,564 total reviews)
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Rory Read

54% approve of CEO

48% positive business outlook

Sprinklr has an employee rating of 3.5 out of 5 stars, based on 2,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprinklr employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
3 Mar 2018

A lot of churn - watch out for the revolving door!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product/solution that should continue to improve

Cons

Crazy development environment - random acts of chaos Inconsistent investment strategies Emotional and irrational leadership Top down and poor involvement of lower levels Leadership cliques in NYC and India

2.0
2 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pays very well, Good insurance package. Good Insurance coverage

Cons

1. Terrible management. They keep hiring managers who don't change anything. They ask you how can I help you? and then ask you to fix the problem by yourself unless this is going to affect their numbers. No leadership at all. They are literally "here to manage, and just to manage" people rather than help the team, but the management skills don't exist either. 2. Some sales and CSM team leaders show no respect to their people and other teams. Very impolite. The concept "collaboration" doesn't exist in their mind. Some leaders doesn't even say hi to individuals even though you are physically in front of him/her. They talk to managers only.... 3. Sales sell the wrong product to the wrong clients and CSM is acceptable for churns...people are busy with attacking one another. 4. Work siloly. New process is never well shared across the teams...No transparency, no collaboration

1.0
9 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Competitive salary and benefits. Great product. Some very kind and talented people. Unfortunately 1-2 toxic sales leaders makes it horrible for all other teams.

Cons

Toxic leadership in Singapore from the Sales leaders. Multiple layoffs in APAC. No strategic direction in the region. Poor work life balance. All workaholics.

Viewing 1 - 3 of 2,564 Reviews

Glassdoor has 2,945 Sprinklr reviews submitted anonymously by Sprinklr employees. Read employee reviews and ratings on Glassdoor to decide if Sprinklr is right for you.