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St Michaels Resort

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St Michaels Resort Reviews

3.2

34% would recommend to a friend

(14 total reviews)

43% positive business outlook

Reviews by job title

14 reviews
1.0
27 May 2024

Manager is incapable

Recommend
CEO approval
Business outlook

Pros

Gym discount is great included for employers

Cons

Manager of housekeeper is incapable Unorganised Cliche central talking about eachother behind their backs

2.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Great team mates , good progression if they like you and you fit in the click

Cons

People allowed to get away with things that other are not, good people leave because of certain high up people. Some management speak awfully about team mates in ear shot of other team members making it very awkward to hear such things being said. Some Management people are very two faced.

1.0
7 Jul 2026

High turnover for a reason

Recommend
CEO approval
Business outlook

Pros

Some members of staff are genuinely lovely, and deserve far better. Free lunch for daytime staff and dinner for evening staff. Gym membership, although some facilities require extra payment.

Cons

St Michaels Resort is easily the most toxic workplace I have ever experienced. There is a blatant culture of favouritism, with different rules for different teams and different people. The version sold at interview is nothing like the reality. Once you are actually there, it becomes obvious that the business is disorganised, under-supported and badly managed. Management is the worst part. There is very little respect for staff, and some managers seem to believe rules do not apply to them. It is hard not to resent watching management take extended breaks while others are expected to work through lunch, eat at their desks and stay late. Pay is poor and benefits are minimal. No sick pay beyond statutory, minimum holiday allowance, and no working from home for any reason. The few benefits that do exist sound far better on paper than they are in practice. Small discounts on a luxury resort mean very little to staff on low wages. There is also a strong culture of control. Flexibility does not exist, trust is lacking, and staff are treated with suspicion rather than respect. The atmosphere is tense, oppressive and often openly hostile. Morale is extremely low and turnover is extremely high, which says everything. Instead of asking why staff are so unhappy, management seems more interested in blaming those who have already left for the company’s wider failings.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 14 St Michaels Resort reviews submitted anonymously by St Michaels Resort employees. Read employee reviews and ratings on Glassdoor to decide if St Michaels Resort is right for you.