Reviews by job title

51 reviews
5.0
13 Jun 2024

The only way to go is up

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work with all necessary equipment provided. Comprehensive training. Check-ins by various departments and personnel on how things are going with the role, concerns, and ideas on improvements constantly. There is always work. Resources are plentiful. Company growth and personal growth potential. Clear expectations on productivity.

Cons

If you aren't a fan of changes to processes, this may be a difficult environment. Changes in how processes are handled is a regular occurrence in the field, some because of laws, others because of potential improvements. These are communicated, but can be frustrating to expect instant 100% accuracy right after being notified of changes. Management can be difficult to get answers from because they have a massive workload. Being in a remote setting, communication within different teams can always be improved.

avatar
Surgical Notes Response
1y
5 stars! Thank you so much for the excellent review! We appreciate the time you’ve spent providing feedback regarding Surgical Notes and are pleased you are enjoying your tenure. As you mentioned, we want all team members to be successful. With this in mind, we provide all of the equipment needed including two monitors and a laptop. Our training program ensures all team members start on a great note by receiving the training needed to be successful. Plus, we believe in developing our team members and training is provided continuously from soft skills to the more technical knowledge needed to perform the job successfully. We appreciate our team members agility and flexibility as we make changes to comply with client needs or industry changes. Your suggestion to increase the number of managers for smaller teams is noted and we will take that into consideration. If you have any additional suggestions for how to increase team member satisfaction feel free to reach out to Human Resources anytime!
5.0
5 Jul 2024

s

Recommend
CEO approval
Business outlook

Pros

Professional Management, Good Work Environment,

Cons

Not yet seem while working

2.0
20 Mar 2025

Self starter

Recommend
CEO approval
Business outlook

Pros

Flexible schedule accommodations, plenty of work, some great members in Management

Cons

You have to get all your own access for each client and insurance portals, unrealistic expectations client Representative volume, lack of patient Representatives stateside, clear SOPs

1.0
21 Nov 2025

New management ruined company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was a great company before new management

Cons

Management has experience at Home Depot, not in the medical field.

1.0
25 Apr 2025

Worst Company of all Time

Recommend
CEO approval
Business outlook

Pros

None to note. Terrible Company.

Cons

Management is completely corrupt. DO NOT WORK HERE.

5.0
6 Nov 2024

Awesome growing company

Recommend
CEO approval
Business outlook

Pros

Flexibility, great team environment with remote work, support from upper management, great communication

Cons

Sometimes the amount of work expected of the employees is an overload while others have a minimal amount.

5.0
16 Mar 2024

Great place to work

Recommend
CEO approval
Business outlook

Pros

The teamwork is far above any place I've worked. Management is approachable and creates a positive environment.

Cons

Not being able to meet coworkers face to face. The workload can sometimes be high.

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Surgical Notes Response
2y
Thank you so much for writing a review. We hear frequently that our teams are the best groups of individuals who come together for a common goal and we never get tired of hearing it! We also love our Director on the coding team who has built an incredible team based on engagement, teamwork, and communication! The workload can be high since we are a fast-paced environment, but we hope that everyone utilizes the many perks that we have to offset that! If you have any suggestions, please feel free to submit through TINYpulse or reach out to hr@surgicalnotes.com
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