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Synchronous Health, Inc

Part of Thriveworks

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Reviews by job title

8 reviews
1.0
6 Apr 2023

Don't recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were willing to hire you and pay you while in credentialling process. Salaried position with PTO.

Cons

Typical start-up culture. Demographics have severe trauma, which is not taken into consideration as there is a high expectation for short term, quick therapy. Session are 45 min and you have to have diagnosis determined in first 45 min session as well as your PHQ and GAD questionnaires. There was zero consistency or clarity on documentation- so you didnt know if you were right or wrong, if it would clear an insurance audit, if you were fully protecting your license. Your caseload was 38+. Burnout was quick and no one in decision making authority had any mental health background. They have an app, seemed great but when there is a crisis alert, it's hard to meet the requirement to contact client. No overtime compensation. Overall- avoid mental health startups.

5.0
1 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- benefits (company-paid health insurance, generous PTO, CEU stipend) - schedule flexibility/work from home - fair pay - supportive leadership team - emphasis on care delivery - founded and run by therapists

Cons

- can be fast paced - newer company that is growing rapidly (not always a bad thing, but means changes happen more frequently than in an established agency

1.0
25 Apr 2023
Recommend
CEO approval
Business outlook

Pros

They paid full salary while getting credentialed, so three months of basically no work and getting paid.

Cons

It is a contracted company of Adventist Health in CA Central Valley. Minimal training. It is service for adults that have Medi-cal so the documentation was extensive. Their EHR was miserable and cumbersome. Also was expected to see about 40 clients a week and write notes during sessions. A lot of no shows due to acuity of clients. Many clients were struggling with basic needs (ie housing, food, access to basic healthcare). Had many clients with severe trauma and when referred back to Adventist Health they were told the therapist would be able to see them in-person once a month. Due to so much clinician turnover, you often get other clinicians caseloads. Some clinicians would quit by no notice - just not showing up. They also had no policy and procedures in writing. Chaotic, disorganized, and made me concerned for my license. Not worth it.

1.0
22 Sept 2023

Not employee friendly

Recommend
CEO approval
Business outlook

Pros

Pay and benefits. Temporary access to some very bright clinicians. I say temporary, because they leave within a few months.

Cons

You will work over 8 hours and some weekends to make up documentation time. Lucky if you get a half hour break. No other breaks. Extremely high turn over including two supervisors in one day. I see soooo many amazing clinicians leave. This is an extremely high stress job. During interview you will be told that stress is low, schedule will be low, you will have many breaks in-between clients. This is false. Your case load will become very overwhelming. Go ahead apply and find out for yourself.

5.0
4 Jan 2022

Awesome company!

Recommend
CEO approval
Business outlook

Pros

This is the job I’ve been looking for since I was licensed 8 years ago! Awesome managers and support, autonomy, high quality focus on client care, fair pay, good health insurance, great vacation time - it’s the whole package! They have high expectations (which is a good thing, with all these online companies popping up that don’t even hold interviews) and they compensate equal to their expectations. The tech is truly next-gen kind of stuff, using AI to meaningfully support mental health treatment is pretty amazing.

Cons

It’s not a con to me, but fair warning - when they say 40 hour work week, they mean it. Nothing more, nothing less.

5.0
20 Sept 2023

therapist

Recommend
CEO approval
Business outlook

Pros

- good pay - fully remote - make your own schedule

Cons

- high caseload with little breaks

4.0
10 May 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility in schedule Able to create a work and life balance Free CEUs for yearly licensure requirements 1:1 meetings with clinical lead/ operator- very caring and considerate individual Very family oriented and relaxed environment 100% remote

Cons

Pay is low for the LPC, MHSP Productivity is unrealistic meet- 40 clients per week is excessive and burnout

5.0
12 May 2023

Great place

Recommend
CEO approval
Business outlook

Pros

excellent pay and benefits positive management attitude management appears to always be thinking of ways to do the job smart and better flexable hours

Cons

I have not experienced cons yet

Viewing 1 - 3 of 8 Reviews

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