You will not be treated nicely and will be spoken to in a rude and condescending manner at times by the senior level creatives. Top down bullying and humiliating seems to be the modus operandi of the agency and you are treated and spoken to differently simply based on how much they like you. If you do not stand up for yourself, be prepared to be shouted at and bear the brunt of unprofessional behaviour in the workplace.
Accounts servicing is a mess and basic things like briefs are not written clearly and important assets are not given in time for the creatives to work on efficiently. When things go wrong and deadlines are missed, finger pointing ensues. The accounts servicing team is not experienced enough to handle difficult clients and work is therefore bounced back and forth with art having to create multiple alternatives and variations, wasting time that can be put to better use. The agency might as well be just suits and a studio since creatives are not really given much creative freedom and the culture does not allow for a safe space to share ideas. While working a little later at times may be normal in the industry, account executives cannot seem to respect the time of others and will not hesitate to send emails late into the night and will ask for unreasonable timelines for work to be done.
There is little to no growth to be had as the turnover rate is horrendously high. Effective learning and mentorship unfortunately does not happen as a result of that. Talented seniors passionate in making a difference in the agency are seen as troublemakers and problematic. Morale is low as so many come and go. Management is unfortunately too proud to see all the issues and appear to be unwilling to try and understand reasons that people are leaving. The agency also coddles unprofessional behaviour and allows for incompetent leaders with inflated egos to steer the already sinking ship and ironically lets the actual talents go.
