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      Talkspace

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      Talkspace Reviews

      2.7

      43% would recommend to a friend

      (263 total reviews)

      Jon Cohen

      34% approve of CEO

      33% positive business outlook

      Ratings by category

      3.2

      Diversity and inclusion

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.7

      Culture and values

      2.5

      Senior management

      2.5

      Career opportunities

      Talkspace has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Talkspace employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      263 reviews
      2.0
      12 Dec 2018

      Pretty ironic that this is a mental health company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Catered lunch 4X per week.

      Cons

      Co-founder is nothing more than a grown-up mean girl. There are cliques, blatant body shaming and GOSSIP, GOSSIP, GOSSIP. Don't expect to get ahead unless you're one of the "cool kids" and certainly don't expect hard work to pay off or even be noticed. The fact that this is a mental health company is laughable. I left the office most days for two full years overwhelmed with anxiety and feeling completely down about myself and the trajectory of my career. Stay far away.

      avatar
      Talkspace Response
      6y
      Hi there, thank you for opening up about your experience working at Talkspace, and for taking the time to leave your review. We are very disappointed to hear that your experience at Talkspace left you feeling anxious and negative — about yourself and your work. What you describe is certainly the opposite of our mission and the culture we strive to create, but we understand and value your feedback, and are taking it into careful consideration. We want to emphasize the value we place on transparency, and that we always encourage feedback from employees, our therapists, and users alike. We hope you felt safe speaking up about these challenges while working here, and greatly apologize if you didn’t. If you’re open to continuing this conversation offline, we invite you to reach out to us at talktous@talkspace.com
      1.0
      26 Jan 2018

      low commitment, low pay, low experience

      Therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible schedule, work from home, decent number of referrals, really meaningful work and reaching clients that might not otherwise seek therapy

      Cons

      Pay is embarrassingly low. While they are increasing pricing in the future and compensation will also increase, there are no increases for therapists who have had long-term clients. Leadership does not answer questions but will direct you to search through disorganized materials to find the answer yourself. Therapists are expected to keep current on company policies which are ever changing.

      avatar
      Talkspace Response
      8y
      We’re sorry to hear you were frustrated by the pay as a Talkspace therapist. Keep in mind that our pay-scale depends on how many clients you work with, and the plans to which they are subscribed, which does fluctuate, and we recognize that can be frustrating. Most of our therapists work with Talkspace to earn supplemental income on their own time. Also, our resources are available to all Talkspace therapists used as a tool for training and to support clinical practice and success on the platform. Thank you for taking the time to review Talkspace. Your voice helps us make the changes we need to make to maintain our vibrant and engaged community of therapists.
      1.0
      15 Aug 2018

      Denied Clients with Recourse

      Therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      Initially, I enjoyed TalkSpace. It gave me the opportunity to work with clients along with my full-time job teaching therapy at a local University.

      Cons

      I received in worked with two clients who were very challenging. I believe neither client was well suited for online therapy. One was tangential I believe had a thought disorder. I asked for help from the TalkSpace staff. When she left, she gave me an unfavorable review. A second time I got a client who was quite narcissistic. Again I reached out for assistance and finally, he left my counsel after a couple of months. He too gave me a poor review. I was talked to by a lovely therapist who had no details of what had happened. Even though I had been successful with many other clients, after his counsel, TalkSpace informed me I would not receive any more clients. I felt disheartened. I have been a therapist for over 20 years and taught therapy to graduate students. There was no recourse. I stopped doing online therapy for a year. After I retired, I began working on another platform, and I feel things are going well.

      avatar
      Talkspace Response
      7y
      We're sorry to hear you had this experience at Talkspace. As you know, we have a dedicated and designated leadership team within the Talkspace Community available at any time to support therapists' work with clients. It's important to us that clients receive the highest quality of clinical care! Thank you so much for you feedback in this and for taking the time to share about your experience. We want therapists to enjoy being on the platform, expanding access to therapy worldwide. But your feedback helps ensure that we’re considering the right concerns and questions, so thank you again.
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      Glassdoor has 429 Talkspace reviews submitted anonymously by Talkspace employees. Read employee reviews and ratings on Glassdoor to decide if Talkspace is right for you.