Question 1

Is TaskUs a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at TaskUs have rated their employer with 3.8 out of 5 stars in 544 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Representative CSR jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TaskUs.

Question 2

Does TaskUs pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at TaskUs with 3.4 out of 5 stars based on 544 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TaskUs.

Question 3

How happy are Customer Service Representative CSR professionals working at TaskUs?

Accepted Answer

71% of Customer Service Representative CSR employees at TaskUs would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Customer Service Representative CSR professionals have also rated TaskUs with a 3.8 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at TaskUs?

Accepted Answer

Customer Service Representative (1387), Content Moderator (1208), Customer Service Teammate (861), Teammates (793), Team Leader (700), Team Mate (684), Customer Service Representative (CSR) (572), Quality Analyst (229), Learning Experience Leader (177), Teamate (163), Operations Manager (160), Customer Service Agent (143), Team Lead (143), Team Member (130), Customer Service (127)

Question 5

What are the pros of working at TaskUs according to real employee reviews?

Accepted Answer

"the benefits were good and the company hists a lot of events that are really fun." ((in 1066 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 888 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 464 reviews)); "Great working environment and an employee first company" ((in 459 reviews)); "Permanent Work from Home is the best" ((in 392 reviews))

Question 6

What are the cons of working at TaskUs according to real employee reviews?

Accepted Answer

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 924 reviews)); "No job security and only night shifts" ((in 66 reviews)); "You will see blatant favoritism" ((in 64 reviews)); "Awful upper management, politics, overworked" ((in 59 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

TaskUs

TaskUs Customer Service Representative CSR reviews

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Work-from-home option, but sudden removal from program

Strong engagement team, but salary could improve

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