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      Tim Hortons

      Part of Restaurant Brands International

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      Tim Hortons Reviews

      3.3

      46% would recommend to a friend

      (12,932 total reviews)

      Marc Caira

      60% approve of CEO

      43% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.0

      Culture and values

      2.9

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.5

      Compensation and benefits

      Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      13K reviews
      3.0
      17 May 2026

      Stress

      Part time shift leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and drink per shift. Inclusive environment. Helpful colleagues.

      Cons

      Short-staffed, High-stress. Fast-paced environment. Low pay in comparison to the workload. No long-term benefits. No bonus. Working solo shifts is the new normal. Working your entire shift with no break is also normal. The burnout is real. Everyone is working even when they are falling sick because there is no one to replace their shift. Managers have to find ex-colleagues to replace someone's shift because of the manpower issue. Not just one outlet has these issues, every outlet is fighting their own battles.

      2.0
      23 Apr 2026

      Outlet staff are nice, higher management - not so

      Barista
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and drinks Flexible timing for part timers

      Cons

      Outlet understaffed and burnt out Higher management knows our issues but trying to solve it by making us work harder and nitpicking about us. Biased towards certain individuals

      2.0
      18 Mar 2026

      Terrible leaders not inclusive environment

      Part time barista
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee meal but only approved ones. Not all drinks or food we can take.

      Cons

      Some leaders just don’t like you. Make your life difficult. They pretend to be nice just to keep you in the job but there’s always people leaving. They don’t care about your wellbeing, cannot even rest. No chance to even explain yourself when things go wrong. Blame is always on you. Felt that there’s some racism.

      Viewing 1 - 3 of 12,932 Reviews
      Related searches: Tim Hortons jobs | Tim Hortons salaries | Tim Hortons benefits | Tim Hortons interviews
      ReviewsTim Hortons reviews

      Glassdoor has 13,732 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.