Top Click Group Reviews

• No work-life balance at all. Breaks are tightly monitored. You’re not allowed to even stretch or chat briefly. Going out to another building for prayer? Expect a verbal warning for “taking too long.” • Blatant double standards and racial bias. Malay staff get warned for being 1 minute late; meanwhile, “favourite” staff (typically non-Malay) arrive 20 minutes late with no consequences. • Leave is a battle. Every annual leave request is questioned—even if “personal issue” is written in the form. Emergency leave due to an accident? You’ll still be expected to show up at the office. • Zero career growth or rewards. Overachieving KPIs year after year led to no promotions, no pay raise, and no annual bonus. Absolutely no recognition for hard work. • Benefits are almost non-existent. Medical claim limit is RM50. Breakfast was once provided with a ridiculous RM3 cap and now removed entirely. Even when available, signs were put up saying “for permanent staff only.” Interns were completely excluded and overlooked. • Toxic leadership and micromanagement. The office is cramped like a sardine can. A so-called “special manager” delegates all tasks, gossips, and manipulates upper management. If you’re not in their good books, you’re targeted. • HR is useless and absent. HR isn’t based on-site—they “monitor” via CCTV (when it works). Sometimes they text random staff to ask if someone has arrived. Every issue is met with “Let me ask management first.” But who exactly is “management”? The COO? Or just the two ‘special manager’ sisters? • Discriminatory cultural treatment. Playing Raya songs during the festive season? Expect a warning. But for other celebrations, loud music and decorations are encouraged. One rule for some, another for others. • Favouritism in every corner. An “annual dinner” was promised—but in secret, only favourite staff were taken out for a private lunch. Some staff’s families were even invited to company outings quietly. The rest of us only realized when their work was left for us to do while they disappeared for a free company-paid holiday. Just because we’re Malay doesn’t mean we’re blind or stupid. We see everything. • Unethical termination tactics. New “rules” are suddenly introduced just to justify staff terminations. Employees are either fired on 24-hour notice or psychologically pressured into “resigning voluntarily.” This kind of manipulation is unethical and mentally damaging. • No confidentiality whatsoever. Any private meeting whether about resignation, complaints, personal matters, or even sensitive documents is never treated as confidential. By the next day, the entire office knows what happened, who said what, and who’s being targeted next. There’s absolutely zero professionalism or respect for your privacy.

The company micromanages everything but gives no guidance on new tasks just expects us to figure it out in 1-2 days. Instead of solving issues, management likes to finger-point at colleagues rather than addressing the real problems. They make us work extra hours and weekends but refuse to pay overtime. They even question why we leave at 6 PM when that’s the official working time. Small benefits like RM5 breakfast were taken away for an 'upcoming event,' but only selected people got to go. On top of that, management tends to disturb employees outside of working hours, ignoring work-life balance. Management also tends to disturb employees outside of working hours, ignoring work-life balance. On top of that, the department heads love to act competent in front of the boss, but in reality, they don’t do their work properly leaving us at the lower levels to clean up their mess. One more thing, this company like to hire intern, 60% intern 40% staff. THANKS.