Tripadvisor Reviews

3.5

50% would recommend to a friend

(1,370 total reviews)
avatar

Matt Goldberg

24% approve of CEO

20% positive business outlook

Tripadvisor has an employee rating of 3.5 out of 5 stars, based on 1,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tripadvisor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
18 May 2016

Don't join this company if you have ambition

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits Great work life balance If you are lazy and don't have very good career prospects elsewhere this may very well be a company you join and cruise without putting in much effort for a long long time. Some great people who will likely all soon leave.

Cons

This is a company that has been able to survive a lot longer than it should because of the competitive advantage of the content. The company operates sort of like a family business. A lot of the very senior people exhibit zero skills in their area but seem to have lasted in the company so long because the CEO likes them. The management so out of touch with consumer needs (particularly in Asia) and seem hell bent on alienating every client and partner we've ever worked with. Teams are given tasks that mean they compete with each other or worse, do the same things as another team! The lack of career progression prospects particularly for middle managers is shocking. Anyone who is even mildly ambitious and good at their jobs are bound to leave in the next 6 months after realizing they have absolutely zero chance at a promotion. Stay away from this company. It is on a downward trajectory for sure.

1.0
21 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Well stocked pantry, free food, drinks and snacks. Health insurance coverage is very good. Colleagues are very friendly.

Cons

The problem lies with management - from senior leadership to regional directors. There is no vision and most often they are still trapped in their "start up and almighty bubble". A lot of customers are already writing the company off. Very biased HR and no due process given to employees - they just side with management. Sometimes salary delay. No firm decision making and "speed wins" means they can change decisions in a matter of hours. Limited career. If you are not ambitious you can stay here.

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Tripadvisor Response
8y
Thank you for the review although this is a difficult feedback to read. This is not the type of experience that we want anyone on our team to have. You have expressed several important concerns and I believe a more in-depth conversation would be beneficial. I encourage you to connect with your HR Business partner or me directly for a deeper discussion. As a company founded on the principal of transparency, we work hard to ensure that our vision, strategy and processes are shared with all levels of the organization. Our quarterly all hands meetings and monthly sync ups both provide a lot of valuable information about these topics. You have made a great suggestion on having 360 degree feedback. We agree that this type of feedback is critically important and had added it to our performance review process last year. I encourage you to connect with your HRBP or manager if you have not yet gone through our performance review cycle. Thank you for your feedback again, and I welcome a time for further discussion. Cindy Tan, VP Display Ad Sales
2.0
11 Oct 2018

Horrible manager who is good at demotivating the team!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch once a week, good work life balance, great variety of snacks and drinks at the pantry, nice colleagues, best insurance coverage, great location, lots of fun events.... Overall the company has amazing perks

Cons

Not much career progress opportunity, a horrible manager who likes to micromanage yet doesn't really do much job and doesn't even know how to manage the team, very little amount of bonus

Viewing 1 - 3 of 1,370 Reviews

Glassdoor has 1,690 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.