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Universal Health Services, Inc.

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274 reviews
3.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Qualified and compassionate staff, and you do feel like you are making a difference in the lives of the people you serve.

Cons

Upper management has little insight with day to day operations and changes responsibilities and focus capriciously with little regard to how it affects their downlines. Pay is not competitive, but benefits are average. There is no paid time off for holidays. Employees are always accruing PTO with each pay cycle, but you are required to "pay" for every holiday out of the PTO bank.

1.0
3 Feb 2026

Bad management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people to work with

Cons

Horrible management. They don’t know how make an initiative and actually prevent growth in my role in rev cycle. I was more than capable but the manager said we don’t need you to do that. They prevent employees growth and advancement. Pay is not great either

3.0
5 Mar 2026

Remote work

Recommend
CEO approval
Business outlook

Pros

Remote work; decent health insurance operations; quiet work environment from home; easy to learn job; opportunities to get PRN work if available

Cons

Lack of onboarding training; inconsistent management decisions; lack of communication; lack of growth opportunities supported; no Educational support or reimbursement for future growth and no reimbursement for CEU in money and you are required to use PTO to attend them; mandatory minimum lunch breaks of 30 minutes only; very high screen time with limited opportunities to leave the computer work area; pay is not up to industry standard

1.0
18 May 2026

Say no

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There were none at all

Cons

Unprofessional, zero qualified trainers or a training department. Zero morale, employee engagement, team building, etc. meetings with your own team were extremely uncomfortable and cold, let alone the whole department where they just pretended things were rah rah sis boom ba. A complete joke. In my 25+ years in healthcare I have never seen such miserable, uncaring, heartless and boring individuals. The turnover rate is a huge red flag as well as the 3-4 months of nonstop requests from HR before you even start! While the pay was fairly reasonable at the time, the mental anguish far outweighed and was not worth even twice what I was being paid. A very toxic culture and environment.

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