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      Upcall

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      Upcall Reviews

      4.3

      79% would recommend to a friend

      (23 total reviews)
      avatar

      Samuel Devyver

      93% approve of CEO

      89% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Culture and values

      4.0

      Diversity and inclusion

      3.9

      Senior management

      3.9

      Career opportunities

      3.6

      Compensation and benefits

      Upcall has an employee rating of 4.3 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

      Reviews by job title

      23 reviews
      1.0
      7 Apr 2018

      HORRIBLE

      Contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      Make your own schedule which is the only pro.

      Cons

      Constant tech issues, horrible campaigns, calls ring through to another call, they cut our pay because they got greedy. SLOW RESPONSE TIME FROM "MANAGEMENT" . Honestly, its not worth it. Dont waste your time.

      5.0
      30 Oct 2019

      I love Upcall!!

      Agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Very flexible scheduling, I can work when I want. I've been with with Upcall for over a year now and have worked from home for over 6 years. THIS is the best work from home job I've ever had. You feel like part of a family not an employee. The pay is great and I determine how much I want to make. I've seen some of the bad reviews and I feel bad for what they may or may not have experienced. I work Upcall Full-time, as a Single (going through a divorce) mom of 4, this job pays all my bills. Great atmosphere too we have so much fun doing what we love!

      Cons

      Well, to be honest the only con is a personal one...I would love to work more hours at night, overnight. However, management knows that some of us would like that and therefore they are working to bring in more campaigns with leads that need to be called later in the day.

      5.0
      15 Dec 2020

      Amazing workplace, Love my job!!

      Upcaller agent
      Recommend
      CEO approval
      Business outlook

      Pros

      There are a lot of pro's, I can choose my own timing+ work schedule! I get 1 on 1 mentorship with Lisa who is the call centre head and with her advice and mentorship i easily close appointments and get the $$$ bonuses that they have!

      Cons

      None at all everything is just fine!

      Viewing 1 - 3 of 23 Reviews
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      ReviewsUpcall reviews

      Glassdoor has 35 Upcall reviews submitted anonymously by Upcall employees. Read employee reviews and ratings on Glassdoor to decide if Upcall is right for you.