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Utah Transit Authority

Engaged employer

Utah Transit Authority Reviews

3.6

67% would recommend to a friend

(199 total reviews)

Jay Fox

69% approve of CEO

59% positive business outlook

Utah Transit Authority has an employee rating of 3.6 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

199 reviews
1.0
18 Apr 2024

Do not work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are decent. Health Insurance is great. Pension is good but you make so much less than market wage that in the end, it doesn’t really mean that much.

Cons

Everything else but the benefits. UTA has hired new executives and they are out to prove their worth and are making their teams miserable. There are multiple lawsuits against UTA for discrimination, hostile work environment. One executive rated its entire team “below” acceptable but this person was only there a few weeks. Morale sunk, people are leaving and the the bosses boss is doing nothing to fix any of it, except sends weekly songs out to the entire organization. I’m Not kidding. Instead of meaningful contribution and communication, he emails songs an out on Monday as staff are dropping like flies. They preach safety first but put their employees in unsafe buildings, including their operations facilities. If you are at the corporate location, expect to spend hundreds of hours on busy work and endless meetings that don’t improve your job. Qualified and competent people leave because they can’t take it, and the rest of the organization floats along.pay is easily 20% below market, they know and advertise this. It’s a mess.

1.0
6 May 2021
Recommend
CEO approval
Business outlook

Pros

Trains are cool and your job can directly impact people. Free health clinic. Free transit pass.

Cons

Toxic gossip culture. Poor communication and comprehension. Poor planning. Schedules are constantly an issue and you're expected to help pick up slack where needed. "Be part of the tem(family)" toxic culture. Regardless of data or patterns presented, UTA is stuck in old ways that are inefficient. Won't listen to employees, but says they want to hear you. Feelings of being gaslit. Employee culture has a lack of respect for riders and transients, even as far as making fun of them while watching security footage in office. Office environment is cold, smells, and is loud. Working on computers in a dark windowless room. Will witness disasters and possible death on the job. But it will be minimized by everyone. Thought UTA was "Safety First" but they'd kick a person off the train for not wearing shoes or a shirt before asking a rider to wear a mask during a pandemic. Hire ups will make 60-100k but will tell you the team does not deserve a better, livable wage.

1.0
4 May 2024
Recommend
CEO approval
Business outlook

Pros

Fun events, some fun employees, pay, PTO was 2 hours weekly.

Cons

Candidates beware: Utah Transit Authority fosters a toxic atmosphere, especially for younger professionals. The culture is volatile, hostile, and management is full of bullies. I never had to go to HR before this position, but I went on numerous accounts in my first year. Despite seeking support, they failed to address the issues and instead my managers retaliated against me. There is zero direction, organization, or potential growth. This unhealthy environment is not isolated and should be thoroughly considered before joining.

Viewing 1 - 3 of 199 Reviews

Glassdoor has 207 Utah Transit Authority reviews submitted anonymously by Utah Transit Authority employees. Read employee reviews and ratings on Glassdoor to decide if Utah Transit Authority is right for you.