Does Virgin Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Mobile employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Virgin Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Virgin Mobile?

65% of Virgin Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Mobile 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Virgin Mobile?

Sales Associate (62) , Sales Representative (51) , Sales Consultant (17) , Customer Service Representative (13) , Store Manager (12) , Sales (8) , Assistant Manager (4) , Retail Sales Associate (4) , Customer Service Representative (CSR) (3) , Marketing (3) , Mobile Sales Associate (3) , Retail Sales Representative (3) , Virgin Mobile Employee (3) , Customer Service (CSR) (2) , Customer Service Specialist (2)

What are the pros of working at Virgin Mobile according to real employee reviews?

"Great commission i made $450 every 2 weeks in only commisision as a full time." ((in 27 reviews)); "great people to work with" ((in 20 reviews)); "Fun environment with a decent pay" ((in 19 reviews)); "Get to meet many people and have a great team, especially manager!" ((in 16 reviews)); "Great culture, really fun place to work!" ((in 16 reviews))

What are the cons of working at Virgin Mobile according to real employee reviews?

"management is terrible" ((in 14 reviews)); "Regional Managers have blocked many applications to Headoffice and will always block them." ((in 13 reviews)); "Upper management is inept and lied in regards to hazard pay during covid." ((in 7 reviews)); "Bad regional managers that have their positions due to favoritism or nepotism." ((in 3 reviews))

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Virgin Mobile

Virgin Mobile Reviews

3.7

65% would recommend to a friend

(346 total reviews)

Tom Mockridge

69% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Culture and values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Senior management

3.1

Career opportunities

Virgin Mobile has an employee rating of 3.7 out of 5 stars, based on 346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

346 reviews

3.0

10 Oct 2014

Working at virgin mobile

Sales associate

Recommend

CEO approval

Business outlook

Pros

Its great because the breaks are long. My co-workers are fun and great to laugh with.

Cons

Meeting monthly quotas. Where i worked, turnover was very high. Manager did not do anything to motivate you. They can always hire someone anyway so they don't really care about their new hires. Its pretty boring standing and doing nothin.

3.0

17 May 2024

Good people but not more flexibility

Marketing manager

Recommend

CEO approval

Business outlook

Pros

good environment office design no over time

Cons

no more flexibility to work remotely micromanagement hard to get promotion

4.0

18 Jan 2023

Could be amazing but 1900s attitude from parent company holds it back

Senior product manager

Recommend

CEO approval

Business outlook

Pros

- Great people to work with - Nice culture - Pleasant enough offices - Some very talented people - Variety of work - Can make an impact - Able to pick up a wide range of experience - People that leave Virgin Mobile tend to have good opportunities

Cons

- Rules dictated from the parent company; poor WFH policy, lack of salary increases/inflation-based pay rise, lack of meaningful benefits, etc - Quite a high turnover; staff leaving for competitive pay and opportunities not available at Virgin Mobile - Some poor performance goes unchallenged - Headcount is rarely added where needed, but workload is increased, despite the company being profitable - Prides themselves on being a modern, digital company but dictated by a parent company that is stuck in the 1900s

Viewing 1 - 3 of 346 Reviews

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