WEBTOON Reviews

3.1

48% would recommend to a friend

(56 total reviews)

Junkoo Kim

30% approve of CEO

36% positive business outlook

WEBTOON has an employee rating of 3.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEBTOON employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

56 reviews
2.0
26 Aug 2021
Recommend
CEO approval
Business outlook

Pros

1. The entry-level and mid-level employees are incredibly talented, perceptive, and driven. There's a lot you can learn from them and good friendships to be made, if you can carve out time for that. 2. You'll have an abundance of opportunities to get a lot of industry experience very quickly. 3. 95% of the time, there's little to no micromanagement. If you get on management's bad side or it's time for annual reviews? That's a different story and likely varies a lot by team. My experience was not positive. 4. A great place to get 2 - 3 years experience for folks who like high-intensity work and are self-motivated. 5. Benefits are pretty good! 6. You'll certainly never be bored.

Cons

1. Talented folks were often hired over rather than promoting from within. 2. There are many managers who you're just going to have to work around. "Managing up" is a big thing at WEBTOON because most managers don't have the bandwidth to manage you. This is normalized and any complaints about this will fall on (metaphonrically) deaf ears. 3. Lack of mentorship. 4. Unless you have a high tolerance for fast-paced work environments (imagine if finals week was EVERY week), then expect to be emotionally fatigued. Boundaries are your key to survival, but be careful not to make them too obvious or management may start to view you unfavorably. 4. Related to the above, don't expect upper management or the CEO to truly care if you're burnt out and need some work taken off your plate. They may sympathize and make promises, but I wouldn't hold your breath. 5. Lack of interdepartmental communication (or communication and planning in general) makes things feel chronically chaotic. If you want stability you have to make it for yourself. 6. Again, communication isn't great. So if you choose to work here, I recommend using e-mails for any important communications so you have an easy record to reference for potential future disputes. If you need to clarify something important with your manager --> get it in writing. I've been talked around in circles on so many video calls, I could scream. 7. If you get on managements bad side, be cautious and don't push it. It's not worth the long-term potential havoc they can wreak on your future job hunting. So, if you're going to work at WEBTOON, give it your all! And if things start to turn sour, leave on your own terms ASAP to preserve future job opportunities! 8. The CEO and upper management are resistant to meaningful change. If you see bandaid solutions being done as "temporary" stop-gaps. They're probably not temporary. That bandaid probably is the whole solution. 9. It's incredibly difficult to quit, even if you want to leave. The way teams are structured, and the amount of work you have, and all the people that depend on you to do your job, make is emotionally very difficult to leave. I haven't met anyone who left and wasn't wracked with guilt. I almost didn't leave, and that thought is HORRIFYING, because I was at an all time low working there. So, if you choose to work here, just be cautious about your mental health. And if you want to leave --> just do it. You'll never regret it. 10. Demoralizing managerial strategies. I've never met managers more adept at unintentionally driving people into mental breakdowns or into the arms of competitors. I swear they mean well, but don't expect a high EQ from all of them.

2.0
14 Aug 2022
Recommend
CEO approval
Business outlook

Pros

- The people are absolutely phenomenal. They are dedicated, kind, and passionate about all things WEBTOON. Everyone from operations to editors to marketing cares deeply about the company and the people who make up their teams. - You learn a lot, fast because you're thrown into the fire immediately.

Cons

- Poor/non-competive wage. HR claims the compensation is above the average for most roles when, in fact, it is far below it. HR does everything in their power to gaslight, belittle, and quiet any dissenting opinions. When discussing wage, you are guaranteed to never actual talk about what you deserve to make and more likely to be talked in circles until you give up. - Long, unconventional hours. You must work from 10AM to 7PM and, in my role, that includes weekends because so much of the work is manual and the higher-ups don't invest in long term solutions to automate tedious tasks. - No upward or cross movement. In my role, there is no plan for growth. You can not get promoted and you are expected to stay in your role. If you express interest in moving to a different team, you can apply and you will be told that they don't discourage movement within the company, but they will never get back to you on your application and will act as if you never applied. - Poor benefits. - It's a small company that scaled up too fast and didn't consider it's workforce when doing it. As a result, every employee did the job of multiple positions and because the employees are hyper-compentent, they usually didn't back-fill the roles of those that quit, resulting in over worked people who were doing the jobs of 4-8. - Poor on-boarding with few responsibilities actually laid out.

3.0
11 Aug 2021

Rewarding Creative Work Muddled by Disorganized Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Considerate, intelligent, talented colleagues. - Creative work that supports diverse comic artists. - Able to form collaborative relationships with creators; supporting their work is very rewarding. - New project opportunities as the industry and company grow. - Good healthcare and fringe benefits.

Cons

- Department silos and lack of communication make job difficult. - Employees expected to be autonomous at job start with minimal onboarding. - Pressure to take on projects and work at or over capacity. - Atypical office hours and expectation to be available at all times make work-life balance challenging. - Limited career development with little difference between roles; company tends to hire out rather than hire up. - Management often disregards feedback and is resistant to centralizing processes, which results in crossed wires.

Viewing 1 - 3 of 56 Reviews

Glassdoor has 115 WEBTOON reviews submitted anonymously by WEBTOON employees. Read employee reviews and ratings on Glassdoor to decide if WEBTOON is right for you.