Workato Reviews

- Current management is TOXIC. Head of sales is cunning and managed to convince all senior execs to put every team including us under her. In which organisation is post sales under sales?! One team focuses on deals and another focuses on enabling customers and getting them live fast, we should not overlap. She acts friendly to us and like she cares about other teams, but everyone can see through her and knows she will reorientate every team to push more sales - New regional MD is in the role as a retirement job. He got the role because he is personal friends with the CEO, and while we initially thought this was good news since there would be someone taking control of the region and bringing order in, he is hardly around, he does literally nothing except attend some meetings as a participant and randomly drops lines such as "we need to be better than EMEA", and adds zero value to the organisation. He lets the head of sales have free reign over the region, probably because it means less work for him. Why are we keeping incompetent execs on payroll just because they're friends with the CEO? - My own direct manager isn't even part of post sales. He's from presales. They reorged us last year to 'work closer' between the teams, but I feel like the gap has grown wider because of this. He doesn't act like a manager at all. He doesn't coach or mentor us, doesn't take charge of anything etc. We had a new joiner in the team last year reporting to him and even he said that he felt like he had no interaction with our boss, no onboarding or expectations setting etc. Why make him in charge of pre and post sales when he does nothing to lead, manage or coach the team? He only occasionally joins customer calls to provide technical advise. Might as well make him a solution architect IC and bring in an actual leader

- Super focused on sales and every other teams suffer. local MD and new sales VP makes demands from other teams that are unreasonable and heavy, and my local lead does not seem to be able to say no because the company only care about sales, not other teams. every call is all about what can other teams do more to boost sales. no concern about other team's workload or morale. if we wanted to work like this, we will just join sales and earn more. we keep giving away free services just cause the sales team says we need to - Global CEO doesnt care about other regions and has not stepped in. look at the number of negative reviews about Asia so far. he hasnt even bothered speaking to us to address this so far and relies on the problematic local leaders instead. makes no sense, and shows he doesnt care about anything outside US - morale is at a all time low because of this, and people are going to start leaving. when i talk to my team members, most are looking outside for a new job