Check out your Company Bowl for anonymous work chats.
"Prior to Sprinklr we were using a number of point solutions. It was causing our team to look here, look there - all very disruptive and very different from the flow we have today, which is going into one, centralized platform. Engaging, publishing, reporting – all in one place." - Microsoft on using Sprinklr to engage at scale.
161% - That’s how much companies across industries have seen customer service inquiries increase since Feb 1. More data on how COVID-19 is impacting customer service is here:
How did Washington State, one of the first COVID-19 outbreaks in the U.S., scale its communications and build trust with citizens? They used Sprinklr. Watch Washington State DOT's, Jeremy Bertrand, and Accenture's Rob Harles discuss ways the public sector can use social.
In case you missed it, check out Sprinklr's fireside chat with OutRight Action International on data trends from global #Pride conversations and ways we all can drive change together:
"The key to building a true 'culture of belonging' is to reach deep within ourselves to understand our own biases, and listen intently to learn from people whose journey is different from our own." Sprinklr's Chief Culture and Talent Officer Diane K. Adams shares how we can build a better world... together. #blacklivesmatter
13 New Companies on The Muse You Need to Know About via @TheMuse. Check out our Sprinklr profile!
Sprinklr Modern Engagement customers will now have access to three additional value-driving features all included with their current subscription:
"Although the COVID-19 outbreak was an act of nature that few could foresee, the pandemic exposed existing customer service departments for what they were: outdated and inelastic enterprises not suited for an always-on, always-changing world." - Grad Conn, CXMO at Sprinklr
Exciting news: Merkle and Sprinklr are partnering in the middle east to help organizations develop breakthrough digital marketing, advertising and customer care strategies. More info here:
Big news! Sprinklr is a nominated for @Adweek's Readers' Choice Best of Tech Awards! We are named in two categories: Social Intelligence and Social Marketing Management. You can vote every day until June 5th!
