GoDaddy FAQ

All answers shown come directly from GoDaddy Reviews and are not edited or altered.

45 English questions out of 45

February 18, 2020

What is health insurance like at GoDaddy?

Pros

Flexible schedule, work from home opportunities, 23 days PTO plus holidays, relaxed culture, supportive management, career development trainings, internal growth opportunities, $5 lunches from local restaurants, $130 commuter benefits/month, leadership that trusts their employees, management gets unlimited PTO, fun company events and employee resource groups, intelligent and fun coworkers, great insurance and 401k options

Cons

High quota for social media management, parking on 6th st., switched from free barista & snacks to flavia coffee machines

Advice to Management

Lighten the high volume account load on the CS role to allow more time for intentional and creative content creation.

Flexible schedule, work from home opportunities, 23 days PTO plus holidays, relaxed culture, supportive management, career development trainings, internal growth opportunities, $5 lunches from local restaurants, $130 commuter benefits/month, leadership that trusts their employees, management gets unlimited PTO, fun company events and employee resource groups, intelligent and fun coworkers, great insurance and 401k options

February 18, 2020

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November 15, 2019

Does GoDaddy offer sponsored degrees?

Pros

Unlimited PTO Daycare discount Food trucks and subsidized lunches Generous parental leave On-site counseling Tuition reimbursement Transparent leadership Active employee resources groups Value-based company Thorough new employee on boarding process As a working mother, I feel totally cared for and supported to prioritize my family more than my job.

Cons

None that come to mind.

Tuition reimbursement

November 15, 2019

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April 24, 2018

Does GoDaddy pay for a gym membership?

Pros

Very good modern-looking environment. Good trainers. Looks good on resume. It is a well-known company and a diversified work environment with a liberal atmosphere. Cubicles are decent for the work performed. Small gym for employees.

Cons

This review is strictly about bilingual Spanish/Portuguese employees. Both Spanish and Portuguese-speaking departments have been relocated to Monterrey Mexico and Bogota, Colombia, respectively and leaving many bilingual employees without a job or with a handful transferred to other departments, if they qualified due to skills and tenure with the company. Inside the Portuguese/Spanish departments you'd find some nepotism and who knows who type of mentality. The Brazilian department ended up with empty desks as most calls originating in Brazil were being answered by an office in Colombia. Undoubtedly a cost-cutting move. Most agents meeting daily sales goals - every call a sales call motto - would have those some goals increased by supervisors. If you sold $150 a day, it would now be $250 and so on. Each one-on-one meeting would remind you that to "keep your job here" you had to meet this or that new goal, creating more pressure on employees to sell more and more. Bonuses were offered if you can have near perfect metrics and they are very strict numbers. Many people were simply giving notices or quitting altogether. Others tried to unsuccessfully transfer to another department. Lots of goofing off going on in the Portuguese language support, disguised as "part of the company culture" resembling a bunch of 12-year olds horsing around, many times the horseplay involved the supervisor and a so-called coach. Weekly team huddles were generally held smack in your work area so while you are on the phone with a customer, your supervisor is "dictating" so you cannot hear or talk to the customer without background noise. Not sure why they couldn't simply go into an office for such meetings. There were plenty of empty offices within 25 feet. Team meetings were more "do this or do that if you want to keep your job" as if employees were living in the 1950's with the supervisor dictating orders instead of motivating and appreciating collaborative efforts. In essence, nearly everyone feared losing their jobs. Calls could be brutal in terms of unhappy customers but that's most call centers. If you take the time to read the other reviews here, you will get an education about what working at GoDaddy is like. It went from great to so so-so to just another job. It keeps changing for the worse, in my opinion. The food in the cafeteria became worse and worse and food workers were way too slow when you are on a 30 minute lunch. Not to mention the times your work schedule gets messed up and they allocated lunch when the cafeteria is already closed. Bring your lunch bag with you! I doubt you will see GoDaddy hiring many bilingual agents that reside in the U.S. That's pretty much over. In my opinion, GoDaddy had its glory days now it's just another call center with extreme metrics and a turn-style door. You are just a number and treated as such. Of course, sooner or later, being just number equals zero.

Advice to Management

Get involved in the day to day activities and see for yourself how things work and not what is reported to you. Anonymously survey the employees about their supervisors and get an idea of what's really going on. If the person supervising the supervisors is best friend with them, guess what happens?

Small gym for employees.

April 24, 2018

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July 8, 2019

Does GoDaddy offer housing assistance?

Pros

Awesome people, great company culture, free food, housing provided.

Cons

Wish the projects were slightly more challenging.

Awesome people, great company culture, free food, housing provided.

July 8, 2019

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February 6, 2020

Does GoDaddy offer unlimited holiday?

Pros

The culture is super focused on creating a great customer experiences and joining forces with other teams. There's also a growing effort to push experimentation to the forefront of how we develop those experiences so that everything is data-driven. The unlimited PTO is great and flexible work from home policy is also killer.

Cons

It's a big company and it's a bit of luck of the draw on what kind of team you're on. However, I think it's easier to get on a good team here since there are so many good teams!

The unlimited PTO is great and flexible work from home policy is also killer.

February 6, 2020

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45 English questions out of 45