I applied online. The process took 3 weeks. I interviewed at AT&T (New York, NY) in Jun 2016
Interview
First there was a phone screening call. Simple phone interview. If you passed this then you got another interview but this time in person. This interview would be at a store. Then if you pass this you get to interview again, in person, but this time with a different person either at a different store or same store but different person. This went on a few times until I got a response from them.
Interview questions [1]
Question 1
tell me something you are good at and describe how to do it
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations