The process took 1 day. I interviewed at AT&T (San Dimas, CA) in Nov 2011
Interview
Getting hired for this company is a joke, they put more value in the online skills and personality test than they actually do in the interview. If you get called in for an interview you basically have been hired already you just need to stress importance of customer service even though the company talks like its a number one priority once you actuall finish training and work for them its all about meeting sales quotas and making money.
Interview questions [1]
Question 1
Honestly there was no real unique interview questions. just the standard look over your resume ask about your pior jobs, what you liked and didst like. There human resources department is a joke. The company puts on a front to you intially saying its all about customer service but once u start actual work the whole culture of the company is completely disguisting. they just want you to suck ever penny out of ever customer. they even have a rating for the value of a customer on a computer when you look them up. It basically tells you how important they are to you and if they spend allot of money with AT&T then you give them better customer service
I applied online. The process took 3 weeks. I interviewed at AT&T (Hopkinsville, KY)
Interview
The store managers do not set up the interviews, they get set up at the corporate level and the info gets sent to the store managers. You interview at the store and then you will receive a call from a recruiter if you got the job.
Interview questions [1]
Question 1
They asked me to pick a subject I know a lot about and told me to describe step by step how to do a task related to that subject.
easy and straightforward interview, just a standard dialogue to get to know if you're a culture fit. I don't think there was anything tricky about the interview. mostly a conversational dialogue.
Great interview process. Nothing felt forced within the interview. Open dialogue for perspective upon getting hired. Great recommendations as to different departments thats are within the company as well. Just be you and bring a smile!
Interview questions [1]
Question 1
Could you drive sales while executing great customer service?
