I applied online. The process took 4 weeks. I interviewed at AT&T (Saint Louis, MO) in Aug 2010
Interview
I was hired in a crash group outside of the normal pattern. I had been applying for any AT&T job I saw, and received two phone interviews followed by a hiring manager interview. Everything was pretty standard. My second in person interview was with the store's assistant manager and the district manager, since the store I was being hired in to had lost it's manager and had not had the new manager installed yet.
Interview questions [1]
Question 1
The usual customer service based questions about best/worst experiences and how you handled them.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.