I applied online. The process took 2 months. I interviewed at AT&T
Interview
1 hour interview process. It primarily consisted of behavioral questions such as "describe a time you dealth with an angry customer and what was the outcome"
Interview questions [1]
Question 1
Just come into the interview with specific examples of situations that you had dealt with and the outcome
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.