I applied online. The process took 1 week. I interviewed at AT&T (Tampa, FL) in Mar 2012
Interview
I was very experienced in sales and management so there weren't too many questions. Make sure you know about goal setting and meeting sales quotas. Know solution selling process. The back ground check takes a long time. I had to submit a copy of a w2 from an old employer. If info on application is incorrect at all, you will be asked to correct it. I had to did this af we different times for a few items.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.