Applied 7/15 on company website received email same day to take a customer service simulated test online.
7/16 received email to come into testing facility for further assessment on 7/18
7/18 took assessment and results were given after testing session ended
7/25 received call for CSA interview scheduled this coming Monday 7/28
8/01 Received call with conditional offer
Interview questions [1]
Question 1
Tell me about a time you had to help a customer who was upset & what did you do to handle the problem
I applied online. The process took 3 weeks. I interviewed at AT&T (Orange Park, FL) in Sept 2017
Interview
I applied and the process took 3 weeks. I applied online and within a week I heard from a recruiter. I was scheduled an interview and was hired. I was sent an email to do my drug screen and background check. I received my results in 3 days. Received my new hire paperwork via email. Signed all of my documents and my start date was 1 later.
I applied online. The process took 1+ week. I interviewed at AT&T (Louisville, KY) in Jan 2016
Interview
I was selected to complete 2 tests. On on following a process flow and another on typing speed. Then I had a phone interview with a manager a few days later. I was offered the job the day after
I applied through a staffing agency. I interviewed at AT&T (Goldsboro, NC)
Interview
It's always tough to go through an interview but the process was smooth. The interview was back in Novermber 2009 when I first accepted the position with AT&T. The interview process that I went through was less complex as those that are currently coming for interviews to work with the company.
