I applied online. The process took 1 week. I interviewed at AT&T (Johnson City, TN) in Aug 2010
Interview
After having an online conference call, I went on site for two hour computer testing. After passing that they set up a 1:1 Interview. The interview was with a supervisor in training (?) who said someone else would be observing us. She went basically line by line on my resume and asked for more details on previous jobs and education and then we did several "How would you handle .....?" situations. Such as, Tell me step by step how you handled an irate customer. Then they left and someone from Staffing came in and shook my hand, telling me, "It's a Yes!" He said that the Staffing Manager would contact me in the next few days. That was yesterday. So it looks promising and I'm hopeful.
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
