I applied online. The process took 3 weeks. I interviewed at AT&T (East Tulsa, OK) in Sept 2015
Interview
I applied online @attjobs.com. I was contacted two days later by a recruiter. The recruiter asked me a few questions and then set up a f2f interview the next day. It was supposed to be a panel interview, but ended up just being one person and lasted over an hour.
Interview questions [1]
Question 1
I was asked several situational questions pertaining to customer service. Seems like they are looking for empathy and problem solving skills. Make sure you have several different scenarios in your mind about difficult customers and how you were able to handle them.
