I interviewed at American Express (Ciudad de Mexico)
Interview
El proceso es largo y mucho papeleo para ingresar aunque se resolvieron todas mis dudas respecto al trabajo que tenía que desempeñar en la empresa y con los clientes que llamaban desde sus casas o negocios para diferentes cosas respecto a su estado de cuenta.
I applied through an employee referral. The process took 1 day. I interviewed at American Express (Manila, Manila) in Sept 2018
Interview
2 part interview:
1st part is a call simulation,
There are multiple cases to choose from. lots of data in the sample case. you're not expected to know everything in 1 reading. you will be assessed on how you respond to the client when you're not sure of the correct response/info.
2nd part is your usual interview