Cover image for American Express
Logo
See All Photos

American Express

Engaged Employer

American Express

Add a Review

American Express Reviews

Updated 8 Jun 2023

Verify your email to use filters. Having problems? Resend email
Found 14,205 of over 16K reviews
4.2
84% Recommend to a Friend
American Express CEO Stephen J Squeri
91% Approve of CEO

Found 13,395 of over 16K reviews

4.2
84%
Recommend to a Friend
91%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
4,301 Ratings
Pros
  • "Highly Employee centric work environment(in 540 reviews)

  • "Awesome job great benefits great co workers(in 474 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 361 reviews)

  • "Very hierarchial structure sometimes leads to slow decision making(in 216 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great Experience

      28 Apr 2023 - Regional Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Extremely people oriented organization and you can think of a long term career with this organisation

      Cons

      Extremely professional and rules oriented and therefore less flexible

      Continue reading
      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 5 years

      Good benefits and working culture

      5 Jun 2023 - Senior Financial Analyst in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is family friendly and there is a good work life balance.

      Cons

      As a matrix organization, it can get inefficient with processes.

      Be the first to find this review helpful
    3. Join the American Express team
      See Our Latest Jobs
    4. 3.0
      Former Employee

      Internal Audit

      17 May 2023 - Internal Auditor in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Large Fortune 500 multi national in USA

      Cons

      Bureaucracy and being a small part of such a large organization

      Be the first to find this review helpful
    5. 4.0
      Current Employee, more than 10 years

      Recommended

      6 May 2023 - Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart people to work with. Great work-life balance. Great benefits - healthcare, annual leave

      Cons

      Poor progression at the manager and director levels. Too many systems and some are outdated.

      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 3 years

      Great place to work!

      13 Mar 2023 - Assistant Product Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional colleagues with everyone working towards the same business goals. Welfare is good. Flexible working style - with choice of 2 days to work from office and the remaining days to be work from home/office. Provides autonomy to make decisions.

      Cons

      Pay range is on the lower end.

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Current Employee, more than 8 years

      Downhill since

      7 Apr 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Use to be better but now not so good

      Cons

      A lot of old folks.

      Be the first to find this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Good Company Benefits, Average Salary

      24 Mar 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Other than the basic salary, the company provides additional benefits such as personal insurance and flexible reimbursement

      Cons

      Average salary and limited opportunities for promotion

      Be the first to find this review helpful
    9. 1.0
      Current Employee

      Poor Company strategy

      17 Mar 2023 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working culture and strong team work

      Cons

      Lack of investment and only focus on Consumer products

      Continue reading
      Be the first to find this review helpful
    10. 5.0
      Former Employee

      Best Company to Work For

      26 Feb 2023 - Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People focused Flexible working environment

      Cons

      May need to network with the right people

      Be the first to find this review helpful
    11. 4.0
      Former Employee, more than 5 years

      Good culture

      20 Feb 2023 - Marketing in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and senior management

      Cons

      Lacking opportunities Compensation can be better

      Be the first to find this review helpful
    Viewing 1 - 10 of 13,395 Reviews
    </>Embed

    American Express Reviews FAQs

    American Express has an overall rating of 4.2 out of 5, based on over 15,624 reviews left anonymously by employees. 84% of employees would recommend working at American Express to a friend and 81% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at American Express. This rating has improved by 1% over the last 12 months.

    84% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

    Popular Careers with American Express Job Seekers

    JobsSalariesInterviews

    Work at American Express? Share Your Experiences

    American Express logo
    or

    Get Community Insights About American Express

    Candid workplace conversations with real professionals.

    Job Referrals!
    169.3K

    Job Referrals!

    Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

    Interview Tips
    164.7K

    Interview Tips

    Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

    Salary Negotiations
    173.1K

    Salary Negotiations

    A community to ask questions and seek advice on negotiating your salary, compensation, etc.

    Affiliated Companies

    American Express Careers

    Cover image for American Express

    Join #TeamAmex and let’s lead the way together. At American Express, you’ll be recognized for your contributions, leadership,...More

    • Culture
    • Career Growth & Development
    • Benefits & Support
    • Student Opportunities
    This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

    Reviews by Job Title

    Company Updates

    Logo

    American Express

    9 days ago

    Company News
    Proud to see American Express rise to No. 17 on the 2023 Axios Harris Poll 100 for corporate reputation, making a significant 29-spot jump from last year. This reputable ranking measures America’s most recognized companies on various attributes of their reputation surveying the public. American Express received some of the highest rankings in the categories of growth, vision, trajectory and character this year. The ranking is great recognition of the brand’s powerful backing promise and the dedication of our colleagues to deliver the world’s best customer experience every day. Congratulations #TeamAmex!
    Shared image - American Express Ranks No. 17 on 2023 Axios-Harris Poll 100 Corporate Reputation Study
    American Express Ranks No. 17 on 2023 Axios-Harris Poll 100 Corporate Reputation Study
    go.amex
    Logo

    American Express

    22 days ago

    Careers
    Career growth and development is an essential part of our colleague value proposition. We’re proud to offer our colleagues opportunities to learn, grow and develop their careers in ways that are unique and meaningful to them. Sonia Cargan, our Chief Talent Officer, spoke with Great Place To Work US to discuss how our Career Development Plan encourages colleagues to shape their career story and help meet their individual aspirations. “When colleagues access the tool, they are prompted to reflect on their career journey, thinking through and sharing where they’ve been, how they want to grow, and what support they will need along the way.” Learn how #TeamAmex colleagues are backed to grow their careers by visiting the link below.
    Shared image - How To Get Employees To Own Their Career Journey
    How To Get Employees To Own Their Career Journey
    lnkd.in
    See all

    American Express Photos

    + Add Photo
    American Express photo of: Sunrise Campus
    American Express photo of: Sunrise Campus
    American Express photo of: Colleague working from home
    American Express photo of: Colleague working in Brighton office
    American Express photo of: Colleague in Madrid Office
    American Express photo of: Colleague in Customer Service role in India working from home
    American Express photo of: Colleagues posing for a selfie outside NY office
    See All Photos

    American Express Job Seekers Also Viewed

    Amazon

    4

    171,491 reviews
    Compare

    Glassdoor has 15,624 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.