American Express Reviews
82% would recommend to a friend
(14400 total reviews)
Stephen J Squeri
90% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "There are always people and teams you can get along with and have a good work/life balance." (in 1880 reviews)
- "The benefits are great and the array of what you are eligible for is impressive." (in 1105 reviews)
- "Most of the people are great; I built great friendships with a lot of the people there." (in 767 reviews)
- "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" (in 308 reviews)
Found 14,400 of over 17K reviews
Updated 3 Dec 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.010 Sept 2023Senior ManagerCurrent EmployeeSingapore
Pros
Great company culture to work in
Cons
Cannot think of any cons
- 4.08 Nov 2023Universal ConsultantFormer Employee, more than 1 yearSingapore
Pros
Incredible Training and development provided to prepare you for the job
Cons
Steep learning curve for new processes and compliance practices
- 3.07 Nov 2023Product ManagerCurrent Employee, more than 1 yearSingapore
Pros
Chill, fun and great culture
Cons
not much to say about the cons - pay is not competitive maybe?
- 4.029 Sept 2023Marketing ExecutiveCurrent Employee, more than 1 year
Pros
Hybrid work schedule and the company cares about the well-being of employees.
Cons
Salary offered could be better and may lack work life balance sometimes.
- 4.010 Sept 2023Premium Travel & Lifestyle ConsultantCurrent Employee, less than 1 yearSingapore
Pros
Perks and benefits is great
Cons
The management drive results on the expense of its employees
- 5.028 Aug 2023DirectorFormer EmployeeSingapore
Pros
excellent in most aspects under consideration
Cons
nothing really esp for non tech roles
- 5.011 Aug 2023Senior ManagerFormer Employee, more than 3 yearsSingapore
Pros
- Good Working Environment - One of the best HR Flexi Policies
Cons
None. Great company to work at
- 5.018 Aug 2023Business Development ManagerCurrent Employee
Pros
people are nice and kind.
Cons
It happens sudden restracturing too.
- 5.017 Aug 2023Account Development ManagerCurrent Employee, more than 8 yearsSingapore
Pros
Family oriented and great work life balance.
Cons
Not much products to offer
- 5.025 Jul 2023Account ManagerCurrent Employee, more than 8 yearsSingapore
Pros
Work life balance good environment to work in
Cons
Limited career progression if you stay on
American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 16,851 reviews left anonymously by employees. 82% of employees would recommend working at American Express to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
82% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.