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American Express Reviews
Updated 8 Jun 2023
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Found 14,205 of over 16K reviews
84% Recommend to a Friend
91% Approve of CEO
Found 13,395 of over 16K reviews
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Recommend to a Friend
Approve of CEO
Stephen J Squeri
4,301 Ratings
Pros
"Highly Employee centric work environment" (in 540 reviews)
"Awesome job great benefits great co workers" (in 474 reviews)
Cons
"Work life balance is much worse than it used to be" (in 361 reviews)
"Very hierarchial structure sometimes leads to slow decision making" (in 216 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
Extremely people oriented organization and you can think of a long term career with this organisation
Cons
Extremely professional and rules oriented and therefore less flexible
Continue reading - Current Employee, more than 5 years★★★★★
Good benefits and working culture
5 Jun 2023 - Senior Financial Analyst in SingaporeRecommendCEO ApprovalBusiness OutlookPros
The culture is family friendly and there is a good work life balance.
Cons
As a matrix organization, it can get inefficient with processes.
- Former Employee★★★★★
Pros
Large Fortune 500 multi national in USA
Cons
Bureaucracy and being a small part of such a large organization
- Current Employee, more than 10 years★★★★★
Pros
Smart people to work with. Great work-life balance. Great benefits - healthcare, annual leave
Cons
Poor progression at the manager and director levels. Too many systems and some are outdated.
- Current Employee, more than 3 years★★★★★
Great place to work!
13 Mar 2023 - Assistant Product Manager in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Professional colleagues with everyone working towards the same business goals. Welfare is good. Flexible working style - with choice of 2 days to work from office and the remaining days to be work from home/office. Provides autonomy to make decisions.
Cons
Pay range is on the lower end.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Use to be better but now not so good
Cons
A lot of old folks.
- Former Employee, more than 1 year★★★★★
Good Company Benefits, Average Salary
24 Mar 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Other than the basic salary, the company provides additional benefits such as personal insurance and flexible reimbursement
Cons
Average salary and limited opportunities for promotion
- Current Employee★★★★★
Pros
Good working culture and strong team work
Cons
Lack of investment and only focus on Consumer products
Continue reading - Former Employee★★★★★
Pros
People focused Flexible working environment
Cons
May need to network with the right people
- Former Employee, more than 5 years★★★★★
Pros
Good culture and senior management
Cons
Lacking opportunities Compensation can be better
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American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 15,624 reviews left anonymously by employees. 84% of employees would recommend working at American Express to a friend and 81% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
84% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.
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