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American Express

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American Express

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American Express Reviews

4.2

82% would recommend to a friend

(14400 total reviews)

CEO Stephen J Squeri

Stephen J Squeri

90% approve of CEO

Ratings by category

4.4

Diversity and Inclusion

4.3

Culture and Values

4.1

Work/Life Balance

4.0

Compensation and Benefits

3.9

Career Opportunities

3.8

Senior Management

Ratings distribution

5 stars

48%

4 stars

30%

3 stars

14%

2 stars

4%

1 star

4%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "There are always people and teams you can get along with and have a good work/life balance.(in 1880 reviews)
  • "The benefits are great and the array of what you are eligible for is impressive.(in 1105 reviews)
  • "Most of the people are great; I built great friendships with a lot of the people there.(in 767 reviews)
  • "Culture is great and respect among employees is really good(in 752 reviews)
  • "Good pay and very free(in 494 reviews)
Cons
  • "Base salary was low but once commission kicked in it was well worth the wait.(in 376 reviews)
  • "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members(in 308 reviews)
  • "Everything is good if your manager is good.(in 156 reviews)
  • "Limited growth opportunities and learning(in 86 reviews)
  • "long hours and schedules include weekends(in 86 reviews)
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Found 14,400 of over 17K reviews

Updated 3 Dec 2023

    1. 5.0
      10 Sept 2023
      Senior Manager
      Current Employee
      Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture to work in

      Cons

      Cannot think of any cons

      1. 4.0
        8 Nov 2023
        Universal Consultant
        Former Employee, more than 1 year
        Singapore
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Incredible Training and development provided to prepare you for the job

        Cons

        Steep learning curve for new processes and compliance practices

      2. Join the American Express team
        See Our Latest Jobs
        1. 3.0
          7 Nov 2023
          Product Manager
          Current Employee, more than 1 year
          Singapore
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Chill, fun and great culture

          Cons

          not much to say about the cons - pay is not competitive maybe?

          1. 4.0
            29 Sept 2023
            Marketing Executive
            Current Employee, more than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Hybrid work schedule and the company cares about the well-being of employees.

            Cons

            Salary offered could be better and may lack work life balance sometimes.

            1. 4.0
              10 Sept 2023
              Premium Travel & Lifestyle Consultant
              Current Employee, less than 1 year
              Singapore
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Perks and benefits is great

              Cons

              The management drive results on the expense of its employees

              1. 5.0
                28 Aug 2023
                Director
                Former Employee
                Singapore
                Recommend
                CEO Approval
                Business Outlook

                Pros

                excellent in most aspects under consideration

                Cons

                nothing really esp for non tech roles

                1. 5.0
                  11 Aug 2023
                  Senior Manager
                  Former Employee, more than 3 years
                  Singapore
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Good Working Environment - One of the best HR Flexi Policies

                  Cons

                  None. Great company to work at

                  1. 5.0
                    18 Aug 2023
                    Business Development Manager
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    people are nice and kind.

                    Cons

                    It happens sudden restracturing too.

                    1. 5.0
                      17 Aug 2023
                      Account Development Manager
                      Current Employee, more than 8 years
                      Singapore
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Family oriented and great work life balance.

                      Cons

                      Not much products to offer

                      1. 5.0
                        25 Jul 2023
                        Account Manager
                        Current Employee, more than 8 years
                        Singapore
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Work life balance good environment to work in

                        Cons

                        Limited career progression if you stay on

                      Viewing 1 - 10 of 14,400 Reviews
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                      American Express Reviews FAQs

                      American Express has an overall rating of 4.2 out of 5, based on over 16,851 reviews left anonymously by employees. 82% of employees would recommend working at American Express to a friend and 79% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

                      82% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

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                      Glassdoor has 16,851 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.