I applied online. The process took 4 weeks. I interviewed at American Express (Phoenix, AZ) in Mar 2013
Interview
I applied online and was emailed about a month later by a recruiter. Had a phone interview. Was asked why wanted to work there and other behavioral questions. was called back the next day to set up and in person interview. She had told me to research the company website and learn something about the co. She had also said the questions would be similar to the ones she asked but they were all different aside from why do you want to work for us. Went in the next day for my interview. Interviewer was nice but not overly friendly. There were several behavioral interview questions. I don't know if its because I was a little nervous, but i found many of them to be a little difficult, at least with my work background. Make sure you ask questions at the end, doing your research helps with this.
Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details
Interview questions [1]
Question 1
Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
I applied online. I interviewed at American Express (Miami, FL) in Dec 2020
Interview
Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.
I applied online. The process took 6 days. I interviewed at American Express (Salt Lake City, UT) in Jan 2020
Interview
All of their interview questions are situational based, so bring with you a list of your accomplishments to find an answer to their questions. Also plan on providing a copy of your resume and possibly your list of references.
Interview questions [1]
Question 1
Tell me about a time where you were able to exceed a customer's expectations? What were the circumstances and how did you impress them?