I applied online. The process took 4 weeks. I interviewed at American Express (Fort Lauderdale, FL) in May 2010
Interview
Its a 4 step process, you will have multiple interviews, including one with role play. be prepared to answer questions on how to do your job. its best to review the companies website for what they look for in a candidate to answer correctly.
Interview questions [1]
Question 1
Typical collection interview where you need to show empathy and still get paid