I applied online. I interviewed at Booking.com (Rome) in Sept 2014
Interview
I applied online and was invited for a group assessment in Rome.I was told after the assessment, in the case of success, there would be a contact to meet the responsible of the office that was hiring for the post I had applied for. In Rome I found other candidates applying for similar position all around Italy. We underwent an improvised group assessment and an even more risible individual role play.
After that, I was told the result of this step of the process would have been communicated by the week, whether it be positive or negative. Almost one month gone without any wave.
Interview questions [1]
Question 1
it is not proper to talk about questions. I really had it hard to understand what they wanted to get at with the interview, and I can swear they could have no element t choose people unless they were picking them randomly from the pack.
I interviewed at Booking.com (Manchester, England)
Interview
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
I applied online. I interviewed at Booking.com (Tourcoing)
Interview
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Interview questions [1]
Question 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Interview questions [1]
Question 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.