I applied through an employee referral. I interviewed at Chase (Los Angeles, CA) in Dec 2020
Interview
I was referred by someone who already works there. 1st Interview was with the hiring manager at the branch. He was very nice. The questions were behavioral and a role play. After 2 weeks I was doing the 2nd interview with Marketing Director. She was very nice.
Interview questions [3]
Question 1
How would you build your relationship with your clients?
Role play on how to call your client letting him know that his credit card was pre approved.
Do you work well with others?
I applied online. I interviewed at Chase (San Diego, CA) in Feb 2026
Interview
Three interviews: phone, in person with branch manager, final phone call with regional manager/market director. Questions mostly behavioral and related to experience as a teller, and whether I was comfortable with warm calling.
Interview questions [1]
Question 1
What were you most proud of in your professional and or personal life?
The interview process was very good and asks a lot of questions about sales experience or banking experience. If you’re licensed that is a plus. Recruiter called, then met with hiring manager and another branch manager. Total process took about 3-4 weeks
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client
Standard interview process. Met a few personnel & the manager, got a feel for how the branch interacted with one another. Professional, nothing out of the ordinary for a role of this type.
Interview questions [1]
Question 1
They asked me if I was flexible in what position I was applying for.