I applied online. The process took 4 weeks. I interviewed at Chase (Fort Worth, TX) in Feb 2015
Interview
It was lengthy discussion reviewing the application information done from the website. Doesn't look into the actual resume if you did anything different. I was relax, confident, explain the importance of customer services and how to deal with difficult customers or situation.
I applied online. The process took 2 weeks. I interviewed at Chase (Grass Valley, CA) in Nov 2025
Interview
The process started with me doing some aptitude tests after submitting my application, I was followed up with a text to schedule a phone interview with their recruiter, she was very polite and is moving me on to the in person interview which is still in the process of getting set up. She even extended a tentative start date and starting pay, so I'm hopeful for this position!
Applied online then followed by some online assessments. Then received a mail to schedule a phone interview with recruiter. After that In person Interview at the Mentor Branch. After successful In person Interview there will be 2-3 week training
Interview questions [1]
Question 1
Star Based Questions:
1. Tell me the situation where you have to divert the client to adopt digital solution?
2. Tell me the situation where policy has been changed and how did you handle?
3. Why Chase?
I applied through a recruiter. The process took 2 days. I interviewed at Chase (Houston, TX) in May 2021
Interview
Did a phone interview then did a in person interview. They called to reschedule to a earlier time. I interviewed with the supervisor and branch manager. Supervisor was the only one that talked in the interview. Branch manager did not say a single word.
