I applied online. The process took 2 weeks. I interviewed at Citi
Interview
Applied online, Took assessment, emailed congrats. Got a call from Wisconsin....Scheduled phone interview. Called me back 2 minutes earlier and started asking me questions. Why citi bank? how much would you like to make hourly? I said 9-10 she said that is below citi banks minimum (hope that wasn't bad thing). It went well in the beginning then she hit me with "give an example of when you had multiple tasks, or multiple customers"...Just had this interview today, so I hope they call me for a second interview I need a bank job, Don't want to go back to selling phones.
Call and in person interview with 3 people must have video on to interview. Also ask about availability and must work other locations. Must work Saturday. Ask about how to handle dificult customers
Interview questions [1]
Question 1
Work experience and how you handle difficult customers
I applied online. I interviewed at Citi (Albany, CA) in Jan 2026
Interview
Interviewer felt unprepared and had trouble connecting to other managers via zoom (don't understand why there had to be a total of like 5 managers who work for different locations present as well). Asked generic interview questions, lasting a total of 20-25 minutes.
Interview questions [1]
Question 1
Give an example of when you had to deal with an unhappy client
the bank teller interview was welcoming and efficient, featuring clear questions, supportive interviewers, and a professional atmosphere that highlighted customer service strengths and ensured a positive, confidence-building experience. Overall would recommend.
Interview questions [1]
Question 1
How do you handle difficult or impatient customers while maintaining professionalism?
Can you describe a time you managed an error and corrected it quickly?
What steps do you take to ensure accuracy when handling cash and transactions?
