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      Citi

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      Client Service Associate Interview

      10 Aug 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Citi in Sept 2021

      Interview

      Received an invitation for phone interview and it had all the typical behavioral questions. Interviewer stressed the difficulty of passing licensing exams. I would try to at least test for SIE beforehand to show commitment.

      Interview questions [1]

      Question 1

      Describe a time when a customer was dissatisfied with their experience, how did you respond?
      Answer question