The interview process was pretty straightforward and quick. Most of it consisted of STAR questions so it would benefit to practice before your interview. After completion you will have to do the fingerprints and background check before you will receive the official offer letter.
Interview questions [1]
Question 1
Name a time where you went above and beyond for a customer.
I applied online. I interviewed at Citi in Jul 2023
Interview
A recruiter will call and go over the job and ask you a few questions. They advertised the job as remote/work from home. That is a lie. It is hybrid. They need to update their job description to not waste anyone's time.
I applied online. The process took 4 weeks. I interviewed at Citi (Vail, AZ) in Jul 2023
Interview
Lengthy but the interview felt as if it was for customer service and that's not what this role was, "Client First Representative" but no one wants to talk to a creditor