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      Senior Technician, Technical Support Interview

      10 Sept 2019
      Anonymous employee
      Oklahoma City, OK

      Other Senior Technician, Technical Support interview reviews for Dell Technologies

      Senior Technician, Technical Support Interview

      30 Oct 2024
      Anonymous interview candidate
      Bengaluru
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Dell Technologies (Oklahoma City, OK) in Sept 2019

      Interview

      The process took 14 days. I was given a phone interview which lasted about 30-40 minutes. I was asked about prior customer service experience as well as a troubleshooting thought process analysis.

      Interview questions [1]

      Question 1

      A customer powers on their computer. The fans spin for a brief moment, then it shuts off. What steps would you take to solve this issue?
      2 Answers
      21
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 2 weeks. I interviewed at Dell Technologies (Bengaluru)

      Interview

      The interview process is 4 rounds and first comes the group discussion, next was versant test, next was the technical round and the last one was HR round .In every round they will select the people who are more capable for the role.

      Interview questions [1]

      Question 1

      They asked me to introduce myself.
      Answer question

      Senior Technician, Technical Support Interview

      28 Aug 2024
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 1 day. I interviewed at Dell Technologies (Gurgaon, Haryana) in Jan 2024

      Interview

      It's was a virtual interview for campus, rounds that we went through were Group Discussion, Manager Round, HR round, Versant test. They mainly checked you communication skills and confidence regarding how do you communicate and present your words.

      Interview questions [1]

      Question 1

      When did you take your last trip and where was it to? If you are a consultant in your college, and a student's parents come with a complain, what will you do?
      Answer question

      Senior Technician, Technical Support Interview

      25 Jun 2024
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Dell Technologies (Bengaluru) in May 2022

      Interview

      The interview process is a multiple-stage process for hiring new employees. HR will contact you regarding the role and schedule the call. The 1st round would be with the leads in the particular team which is hiring you. If you qualify they will schedule 2ns round with Manager to whom you're reporting to and this entire process takes one week to 10 days.

      Interview questions [1]

      Question 1

      The questions related to technical
      Answer question