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      Technical Services Problem-Solver Interview

      28 Dec 2015
      Anonymous interview candidate
      Madison, WI
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 2 months. I interviewed at Epic (Madison, WI) in Nov 2015

      Interview

      The process began with a phone interview for the company to gauge who you are. If they decide they want to let you move forward, they will ask you to take an online assessment, which consists of math, verbal reasoning, and programming. For the programming part, an introductory programming class should be sufficient. They basically make up some language, describe how it works in the problem, and then see if you can work from there. If you can get through all that, they will fly you into their headquarters in Madison, WI for an on-site interview. Great experience. They will put you in your own room at a nice hotel, and reimburse you for transportation and meals [on their way there, while you are there, and on your way home] - great deal. You fly in the night before your interview, and an Epic employee will take you and a few other candidates out to dinner that night in downtown Madison. On interview day, they will give you an overview of Epic itself as well as the position, give you a tour of the facilities (which is sort of like a playground), let you have free lunch at their cafeteria (as an employee you would get great quality food for a fairly low price), do a one-on-one "case study" with you (ask you a few "what would you do if..." scenario questions), and do a one-on-one HR interview. The "case study" and HR interview are behavioral and not as much technical. Selected applicants will go through a programming assessment - this one is MUCH HARDER than the one you did after the phone interview, and I am not sure how they decide who does and who does not take this. If they have you take the programming assessment, they bring you into a private room with a computer and give you four problems. You will be asked to code according to the specs in any language you feel most comfortable with, with pseudo code being fine if need be. There is no compiler for you to check with. If you took the programming assessment, you could leave the interview feeling that you really bombed it and that it will probably make the difference between getting an offer versus not getting one, but I think it is not meant for you to do perfect on. They probably just wanted to gauge where you are, and be able to make a judgement regarding whether or not they will be able to successfully train you when you start. However, beware of assuming that just because you got invited to interview on-site that you are guaranteed an offer as long as you don't screw up. While I received an offer, I do know people who did not after making it to this stage. You should expect to hear from them roughly two weeks after your interview - your recruiter will contact you with the decision via phone and if you do receive an offer, you have two weeks to decide. I declined the offer for now because I wanted to have a number of options in front of me before I could make an informed decision, but my recruiter was open to allowing me to re-inquire at a later date should I decide to follow through with working at Epic.

      Interview questions [1]

      Question 1

      - Why Epic? How did you hear about Epic? - Why do you think you are a good fit for the position? - What computer languages do you have experience with? - If I contacted *someone on your references list*, what would they likely say about you? - What do you see yourself doing in 5 years? - What is an assumption that people might make of you that you are not?
      Answer question
      3

      Other Technical Services Problem-Solver interview reviews for Epic

      Technical Services Problem-Solver Interview

      4 Aug 2019
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through university. The process took 3 months. I interviewed at Epic

      Interview

      Filled out an online form at a college campus job fair, was contacted via email for a phone call, then a skills assessment, and then invited for an onsite interview

      Interview questions [1]

      Question 1

      Why do you want to work at Epic?
      1 Answer

      Technical Services Problem-Solver Interview

      24 Jun 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Epic

      Interview

      The interview was fairly easy - asked about my education , why I wanted to work there, about myself, the usual. Was offered the technical interview a few hours after my phone interview. The technical interview was pretty difficult - a lot of math, pattern recognition, and faux code to analyze.

      Interview questions [2]

      Question 1

      Why do you want to work for Epic?
      Answer question

      Question 2

      Why did you choose the major/school that you did?
      Answer question

      Technical Services Problem-Solver Interview

      16 May 2019
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Epic (Madison, WI)

      Interview

      Applied directly at a career fair and was then asked to complete a technical exam online. The next step was a pretty informal phone screening, and then I was sent out for an in-person interview.

      Interview questions [2]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      One of the rounds consisted of having candidates read a scenario and were then asked follow-up questions.
      Answer question