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      Associate Account Manager Interview

      19 Feb 2019
      Anonymous interview candidate
      Chicago, IL
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Glassdoor (Chicago, IL)

      Interview

      I went through a typical phone screening, which then leads into a mock sales call where I had to work through a deck in 20 minutes to three employees over a conference call. From there I was invited into the Chicago office for a 30 minute interview with the VP of SMB Sales. When I arrived she told me that was a mistake and that I will actually be talking to three other employees as well. Up until the in-person interview, it was a very positive experience. The woman who was interviewing me started out with a brain teaser " Suppose you had eight identical balls. One of them is slightly heavier and you are given a balance scale. What's the fewest number of times you have to use the scale to find the heavier ball?" - or something similar. I had seen the question in the past so I knew the answer, and she got upset I knew it so quickly and proceeded to drill me about my SAT and ACT scores, and after telling her I got a 30 on my ACT she responded with "Is that even good"? We moved on by her asking me what questions I had for her to which I started with "tell me about your time at Glassdoor and how you got where you are", her response was "I'll turn that around on you, what do I do here"? After answering incorrectly she sat back and asked me if I even prepped for the interview and if I was wasting her time. Finally, after 20 more minutes of our interview, she stood up to leave so I stood and extended my hand, which she just looked at confused. So I asked if I will see her again, and she answers "Well, we'll see how you do". Three more employees in the position come around and have more conversational questions probably looking for a culture fit. Everyone else was lovely. They finally got back to me a few days later and I couldn't start for 3 months so the timing was off and they asked for me to reach back out when it was closer to when I could start. It was one of my first interviews straight out of college and honestly was the most humiliated and dejected I ever felt in the interview process. For a company that prides themselves on transparency, they should be more cognizant of how they treat job candidates.

      Interview questions [1]

      Question 1

      "Suppose you had eight identical balls. One of them is slightly heavier and you are given a balance scale. What's the fewest number of times you have to use the scale to find the heavier ball?"
      2 Answers
      10
      avatar
      Glassdoor response
      7y
      Thank you so much for taking the time to share your experience with us. As the head of our SMB business, I am so sorry that we left a negative impression with you- that certainly was not our intention. It is both good and helpful to hear from your candidate perspective how those questions made you feel, because it gives us an opportunity to improve for future candidates. We will definitely be taking your feedback into consideration as we look to improve our interview process. We really appreciate you taking the time to leave a review about your experience. Stephanie Jenkins, VP Sales SMB

      Other Associate Account Manager interview reviews for Glassdoor

      Associate Account Manager Interview

      17 Nov 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 3 weeks. I interviewed at Glassdoor (Chicago, IL) in Nov 2017

      Interview

      This was the most fun and interactive interview process I have ever been apart of. The whole point is to really get to know the candidate, which many companies lack nowadays. The interview consisted of 4 steps and the whole process took about 3 weeks. The first step is a brief phone screening with a recruiter - I had Linda who was an absolute gem to work with through out the entire interview process. The second step was a phone call with the hiring manager - Come with a reason why you are leaving your current position and why you would be a good fit for GD. The third, and in my opinion, the most difficult part of the interview process, was the product pitch. GD provides you with all of the necessary tools to be successful - Be sure to practice, practice, practice! The fourth and final step was an in person meeting with sales managers/directions. This portion was surprisingly pleasant and conversational - Not nearly as intense as most interviews. I heard back the same day and am ecstatic that GD has welcomed me into their family!

      Interview questions [3]

      Question 1

      If you were a brand, which one would you be?
      3 Answers

      Question 2

      Name a time where you had to tell someone something they did not want to hear
      4 Answers

      Question 3

      What are 2 strengths and 2 weaknesses you have?
      1 Answer
      55
      avatar
      Glassdoor response
      8y
      Welcome to the Glassdoor family! And thank you for taking the time to give us some positive feedback! If you're happy, we're happy :) Carmel

      Associate Account Manager Interview

      2 Oct 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Glassdoor (Chicago, IL) in Aug 2017

      Interview

      I applied for the Associate Account Manager position (Chicago Office) in August 2017. Overall, I had an amazing interview process with Glassdoor and it took about 3 weeks until I received a full time offer. The interview process was three steps, each of which were very conversational and with great people! First, was an initial phone screening with the team Manager which was very positive and conversational. Second, was a mock sales pitch call which I personally thought was the most fun part of the interview process. One definitely has to prepare in order to get through this sales pitch effectively, but if done right it is very rewarding. The sales pitch gives you an idea of what you will be doing for day-to-day tasks. The final interview consisted of a four round, in-person interview which was also very relaxed and conversational! Glassdoor employees definitely care about who you are as a person and helping you find a right fit! I truly enjoyed my interview process and am so excited to officially start working at Glassdoor!

      Interview questions [2]

      Question 1

      How would I manage a future book of business as an Associate Account Manager?
      Answer question

      Question 2

      What drives me to be in sales?
      Answer question
      avatar
      Glassdoor response
      8y
      Thank you for sharing your thoughts. I am happy to hear you had a great experience and decided to join our team. And, you're right - We do look to find the right fit because we know it leads to a better employee experience too. Welcome!

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