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      Online Banking Representative Interview

      29 Jun 2017
      Anonymous interview candidate
      Salt Lake City, UT
      No offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Goldman Sachs (Salt Lake City, UT) in Jun 2017

      Interview

      I applied online, a few days later I got an email from a recruiter offering me two positions. We then scheduled a phone interview where she asked about my experience, the reason for separation from one of my employers. She basically just went over my resume. In the same week I was invited for an in person interview at the salt lake office. I was asked some of the same questions and some new ones. The interview was super short and casual, and the manager who interviewed me was wearing jeans while I had a pant suit on. Two days later I got an email from another recruiter to have another phone interview tomorrow and I don't know what to expect.

      Interview questions [5]

      Question 1

      Why Goldman Sachs?
      Answer question

      Question 2

      Why did you leave X employer?
      Answer question

      Question 3

      Be more specific on your "great customer service skills"
      Answer question

      Question 4

      Is all feedback valuable?
      Answer question

      Question 5

      Tell me about a situation you deescalated a customer.
      Answer question
      8