I submitted a resume, an aptitude test, and was invited on-campus for an hour long interview with a recruiter. It took a significant amount of time to schedule the interview.

Warning! How you answer the Predictive Index behavioral survey will dictate whether you even have a conversation with a recruiter. You would think an innovation agency would take a human centered approach to its hiring process. But no, not the case at all. After applying online with a resume, writing sample and work sample, I was sent an email from the recruiter asking to complete a behavioral survey (Predictive Index). One week later, the recruiter emails with a generic response that says "our current needs require a different skill set." It's disappointing they would come to this conclusion without ever once having a phone conversation with me. You can't help but feel this was completely based on the results of the behavioral survey which while I can see useful, hardly tells the story. It's like they did the quant, but didn't realize they need the qual to dig deeper. Jump, I hear your CEO wrote a book on empathy. Maybe leverage that to take a look at your hiring process.