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      Customer Service Representative Interview

      2 May 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at MSD

      Interview

      Was friendly and comfortable asked questions about experiences and case studies and situations to describe it. It was fun little inter view but not very difficult also they asked about my expectations and other important stuff

      Interview questions [1]

      Question 1

      Describe a situation with difficult customer
      Answer question

      Other Customer Service Representative interview reviews for MSD

      Customer Service Representative (CSR) Interview

      30 Mar 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at MSD

      Interview

      interview was over zoom and questions were behavioural copentencu related based on previous experience. it was a difficult line up of questions so definitely recommend thinking of examples beforehand. I was interviewed by a panel of 3 and each had a turn at asking questions.

      Interview questions [1]

      Question 1

      Tell us abit about yourself?
      Answer question

      Customer Account Manager Interview

      28 Oct 2015
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at MSD (Amsterdam) in Feb 2013

      Interview

      2 hiring managers interviewing. Standards interview having to go through my skills, experience, good points, bad points etc. Nothing unusual or surprising about the interview. It was held in the office where I would be working so I got an impression of the work environment while there as well.

      Interview questions [1]

      Question 1

      A hypothetical situaton was raised and I asked how I would resolve it.
      Answer question

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