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      Customer Support Specialist Interview

      28 May 2021
      Anonymous interview candidate
      Lisbon, Lisbon District
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Revolut (Lisbon, Lisbon District) in May 2021

      Interview

      Interesting proposal in terms of salary and benefits also the project itself seems interesting. In contrast, the interviewers expect you to study the knowledge base of the platform prior to the interview to question yourself expecting a very specific answer; professional experience is not enough but you must study something that you will learn in the weeks of training and progressive daily work. In addition, constantly emphasizing the levels of productivity required gives me to understand that this is another project that does not need people but numbers that produce numbers. Also, there is no consistency in the hiring process. There is a figure that creates the meetings and random interviewers appear at the time of the interview who obviously do not communicate with each other and make you repeat your personal story repeatedly. Which is exhaustive and looks like casting for TV. Furthermore, they stood me up for a week in the first part of the interview without any kind of explanation or apology.
      9

      Other Customer Support Specialist interview reviews for Revolut

      Customer Support Specialist Interview

      20 Nov 2025
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Revolut (São Paulo, São Paulo) in Nov 2025

      Interview

      The interview was great, the first interview we spoke more about the role and the vision that I had on Revolut, why Revolut and more questions related to your previous experiences. After the first interview, we have an interview with the team leader to have a mock chat and a mock call and more information on the KPI's and what do you think of the role.

      Interview questions [1]

      Question 1

      Why do you think you'd be good working with Revolut? Can you tell me more about your KPI's? How was your most stressful cx, and how do you handle the situation?
      Answer question

      Customer Support Specialist Interview

      31 Aug 2025
      Anonymous interview candidate
      Sāgar, Madhya Pradesh
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Revolut (Sāgar, Madhya Pradesh) in Aug 2025

      Interview

      Hiring processes is very slow and HR gives you 3 days timeline for further updates but no updates are given even after 3 days. They should imporve there hiring experience.

      Interview questions [1]

      Question 1

      Introduction and why you want to join Revolut
      Answer question

      Customer Support Specialist Interview

      28 Feb 2025
      Anonymous employee
      New Delhi
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Revolut (New Delhi)

      Interview

      Interview for this particular role(as I applied for it and got selected) is very quick and team is responsive to any inquiry that you think of and is as well supportive to make adjustments accordingly for you if you for some reason cannot attend the interview on the given time. You schedule all rounds yourself.

      Interview questions [1]

      Question 1

      HR screen call - Normal questions about you and if you know about the KPIs or not, explains you job TL Round - they will ask you to go through the help centre page and then have you in a virtual meet where they will take a mock call and chat on the basis of the information that is available on help centre pages.
      Answer question
      4