I applied through a recruiter. The process took 5 days. I interviewed at SMRT (Ang Mo Kio New Town, ) in Nov 2013
Interview
2 interviewers in a room, 1 HR and 1 supervisor who you will work with and see almost every day. Scheduled with few others applicant around the same time (with intervals, interviewed one at a time)
Interview questions [1]
Question 1
What do you do when you faced rude customers? (along this line about an experience)