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      Sequoia

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      Related searches: Sequoia reviews | Sequoia jobs | Sequoia salaries | Sequoia benefits | Sequoia conversations
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      Client Service Manager Interview

      10 Mar 2016
      Anonymous employee
      San Mateo, CA

      Other Client Service Manager interview reviews for Sequoia

      Client Services Manager Interview

      26 May 2020
      Anonymous interview candidate
      San Mateo, CA
      No offer
      Accepted offer
      Positive experience

      Application

      I applied online. I interviewed at Sequoia (San Mateo, CA)

      Interview

      There are not many interviews where you come away so impressed with the people that you meet. I can honestly say that even when I did not know what the ultimate outcome would be, it was worth it just to encounter so many intelligent, candid and professional people. The process is very thorough. You can expect multiple meetings and interviews and you can tell they really want the right fit for the Company, as well as yourself. They are also very candid about what they are looking for, which is someone, like them, who comes through not only for the client but for each other. This is not a "clock-in, clock-out" environment and everyone is committed to excellent service. The person who manages the interviewing process was great. She was always responsive and provided in-depth knowledge of the Sequoia culture, which was very helpful.

      Interview questions [1]

      Question 1

      How did you handle a difficult client interaction?
      Answer question
      6
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Sequoia (San Mateo, CA) in Jan 2020

      Interview

      After someone from the client services team reached out to me on LinkedIn, I had a half an hour phone call with them discussing my previous experience and what the role entails. The next step was an onsite interview with 2 team members. I had to cancel the interview due to personal reasons and the team was very understanding. They waited till I was able to set up a time and did not rush me at all.

      Interview questions [1]

      Question 1

      What skills from your previous roles do you think would be valuable for this role?
      Answer question
      1

      Client Services Manager Interview

      5 Oct 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Sequoia

      Interview

      Talent team is organized, friendly and describes role thoroughly. You'll go through multiple interviews but it gives you the opportunity to meet several people from the company which is so important to understanding who you will be working with. The Talent team continues to keep you informed and up to date of where you are in the process.

      Interview questions [1]

      Question 1

      Tell us about a time you had to give unfavorable news / information
      Answer question

      Client Services Manager Interview

      11 Jun 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Sequoia

      Interview

      The entire interview process was very organized and very thorough. Follow-up was prompt as well! There are several phone screenings followed by various on-site interviews. The entire process took a while, but it was well worth it because you get to meet many people whom you will be working with.

      Interview questions [1]

      Question 1

      Give me an example of a time you went above and beyond for a client
      Answer question
      1