I applied online. The process took 4 weeks. I interviewed at TTEC (Silver City, NM) in Oct 2011
Interview
The interview was a group on the phone and computer for audio/video presentation. Then in 3 days I received an email stating that I would be moving forward with the process. The next wait for the offer call was 3 weeks 4 days, but you can live chat and they keep you updated.
Interview questions [2]
Question 1
Easy, when were you involved with an upset customer and how did you resolve their problem??